Job Roles at Sundry Markets Limited

About the Role

• We are currently recruiting for an organized and detail-oriented Branch Accountant to join our team. In this role, you will be the guardian of financial integrity at the branch level.
• You will be responsible for driving all accounting functions, ensuring strict adherence to company policies, and maintaining accurate financial records.

Key Responsibilities

• Prepare and issue daily floats to cashiers; ensure the safe handling and timely bank lodgment of all cash.
• Reconcile cash and POS transactions daily, balancing tills and investigating any discrepancies.
• Vet and verify invoices for accuracy prior to posting on the ERP system.
• Respond to and resolve POS disputes from customers efficiently.
• Prepare monthly shortage reports and write off transferred stock between departments.
• Ensure robust financial controls are in place and adhered to; perform bank reconciliations to keep records accurate.
• Post branch revenue and transactions into the appropriate journals on the ERP system.

Qualifications & Skills

• Minimum of B.Sc./ HND in Accountancy or related fields
• Minimum of 4 years’ experience in similar role
• Must have NYSC Discharged, Exemption or Exclusion letter
• ICAN Certification is an added advantage
• Proven experience in accounting or cash management role.
• Strong understanding of reconciliation processes and internal controls.
• Proficiency in using ERP software is highly desirable.
• High level of accuracy and attention to detail.
• Ability to handle cash securely and responsibly.
• Excellent problem-solving skills regarding POS and transactional disputes.

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About the Role

• We are currently recruiting for Internal Auditors to join our team.
• The Internal Auditors will be responsible for conducting financial and operational audits, testing the soundness of internal controls, and ensuring compliance with organizational policies and regulatory requirements.
• The Internal Auditor will play a key part in safeguarding company assets by identifying risks and recommending practical improvements to enhance efficiency and mitigate loss.

Key Responsibilities

• Conduct continuous risk assessments to identify areas of potential exposure and develop work plans to mitigate identified risks.
• Review internal controls, policies, and procedures for effectiveness. Determine and monitor compliance across all departments.
• Monitor the flow of inventory, assist with stock counts, and verify inventory valuation to ensure accuracy.
• Coordinate loss prevention strategies and techniques, advising management on best practices to minimize shrinkage.
• Draft and present detailed reports of findings and analysis. Identify and recommend revisions and improvements to current practices and procedures. Agree on actionable recommendations with relevant staff members and support implementation.
• Verify goods in high-risk areas and work with management to implement effective solutions.
• Work closely with the accounting function during the external audit process and vouch vendor invoices as needed.
• Perform other related duties as assigned.

Qualifications & Skills

• Minimum of B.Sc./ HND in Accountancy or related
• Minimum of 4 years’ experience in similar role
• Must have NYSC Discharged, Exemption or Exclusion letter
• ICAN Certification is an added advantage
• Proven experience in internal auditing, risk management, or a related field.
• Strong knowledge of auditing standards, internal controls, and regulatory compliance.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Ability to draft clear, concise, and actionable audit reports.
• Experience with inventory monitoring and stock count processes is highly desirable.
• Strong interpersonal skills with the ability to collaborate across departments and secure buy-in for recommendations.
• High level of integrity and confidentiality.

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About the Role

• We are currently recruiting a Fresh Food Department Manager to oversee all fresh food operations at our branch store.
• The Fresh Food Manager will assist the Branch Manager in coordinating daily activities to ensure the highest standards of quality, freshness, and presentation.
• He/She will be responsible for revenue and profit optimization, product development, food safety compliance, and team development while delivering exceptional experience to our customers.

Key Responsibilities

• Coordinate the effective running of all fresh food operations, including butchery, bakery, deli, and produce sections.
• Take ownership of revenue and profit optimizations for all fresh food departments, including food costing and pricing strategies as approved by the Operations Manager.
• Ensure the availability of quality products on display and maintain the highest standards of freshness, presentation, and taste.
• Oversee product range selection and rotation.
• Contribute to new product development, recipe review, and improvement initiatives in collaboration with the Operations Manager – Fresh Food.
• Ensure full compliance with HACCP standards and all relevant public health and food service regulations. Monitor the cold chain and ensure optimal functionality of refrigeration, cold rooms, and fresh food equipment.
• Conduct regular market surveys to identify products the Buyer should source and provide pricing insights to drive sales and meet corporate objectives.
• Supervise and mentor Fresh Food Trainee Managers and team members in line with training and development plans.
• Foster a culture of continuous learning and excellence.
• Responsible for standards setting, compliance management, and ensuring all processes align with company policies.

Qualifications & Skills

• Minimum of B.Sc. / HND in Food Science or related
• Minimum of 4 years experience in similar role
• Must have NYSC Discharged/Exemption or Exclusion letter
• Proven experience in fresh food management (e.g., butchery, bakery, deli, or produce) within a retail or hospitality environment.
• Strong knowledge of HACCP, food safety regulations, and cold chain management.
• Experience in food costing, pricing, and profit optimization.
• Creative mindset with experience in recipe development and product innovation.
• Excellent leadership and people development skills.
• Strong analytical skills for market surveys and pricing analysis.
• High attention to detail and commitment to quality standards.

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About the Role:

• We are currently recruiting for a customer-focused and highly organized Checkout Manager to oversee all activities at our checkout unit.
• In this role, you will be the guardian of the final impression we have on our customers.
• You will assume responsibility for customer satisfaction by leading the cashier and porter team, ensuring prompt resolution of issues, and delivering seamless, friendly, and efficient checkout experience.

Key Responsibilities

• Develop and manage schedules for tills and checkout personnel to uphold customer service standards. Coordinate lunch breaks, cashing-up breaks, and provide backup staffing as needed.
• Oversee Cashiers and Porters, ensuring excellent customer service through proper handling, packing, and carrying of customers' goods.
• Direct and maintain control over all housekeeping duties, including cleaning, wrapping, packing, and managing trolleys, baskets, and checkout drawers to foster a customer-centric environment.
• Ensure daily cash-ups for all Cashiers, conduct regular spot checks on opening tills, and manage change requisitions and issuances accurately.
• Proactively assist customers with price queries, merchandise questions, and loyalty card inquiries. Encourage customers to utilize feedback channels to continually improve satisfaction.
• Train and motivate checkout staff to provide efficient and exceptionally friendly service. Coach employees in special circumstances such as theft, complaints, returns, exchanges, coupons, and special offers.
• Direct and implement staff buying procedures, maintaining control over the process to enhance the overall customer experience.

Qualifications & Skills

• Minimum of B.Sc./ HND in any related field.
• Minimum of 4 years in customer service operations or banking experience as customer/Teller service specialist.
• Must have either of NYSC discharged/exemption or exclusion letter
• Strong leadership and people management skills with the ability to train and motivate a team.
• Excellent cash handling and reconciliation skills with high attention to detail.
• A genuine passion for delivering exceptional customer service.
• Ability to handle customer complaints and special circumstances with tact and professionalism.
• Strong organizational and scheduling abilities.

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About the Role

• We are currently recruiting for dynamic and results-oriented Branch Managers to lead our team at various locations.
• In this role, the Branch Manager will direct day-to-day operations, ensure the delivery of exceptional customer service, and drive sales and profitability.
• The branch manager will be the driving force behind our branch’s success, ensuring alignment with business objectives while fostering a culture of integrity and accountability.

Key Responsibilities

• Lead and direct the branch team to align daily operations with strategic business objectives. Conduct regular staff meetings to communicate goals and provide guidance.
• Design and implement strategies to increase foot traffic and enhance profitability. Work with Department Managers to achieve periodic sales margins and gross profit targets.
• Collaborate with the Warehouse Manager and Buyer to optimize inventory levels. Ensure merchandise is ordered in line with reorder levels to reduce holding costs and prevent stockouts.
• Implement effective loss prevention strategies to minimize shrinkage by working closely with relevant process owners.
• Address customer and employee queries promptly. Support the training and development of branch personnel through coaching and performance monitoring.
• Ensure staff adherence to company policies and procedures. Provide regular reports on store activities and participate in stock count exercises.
• Drive and support E-commerce sales for the assigned branch.

Qualifications & Skills

• Minimum of B.Sc./ HND in any related field.
• Minimum of 8 years of retail experience of which 5 years should be in leadership role
• Must have NYSC Discharged/Exemption or Exclusion letter
• Proven experience in retail management or as a Branch Manager.
• Strong understanding of inventory management, loss prevention, and profit margins.
• Excellent organizational, analytical, and time management skills.
• Outstanding verbal and written communication abilities.
• Ability to handle confidential information with the utmost discretion and integrity.
• Proficiency in reporting and presenting store performance data.

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Job Summary

• We are seeking experienced and results-driven Department Managers to lead operations across key retail Ambient / Non-Food functions..
• The role is responsible for driving sales performance, operational excellence, inventory control, people leadership, and customer experience within the assigned department, in line with company standards and growth objectives.
• This is a hands-on leadership role suited for professionals who can build strong teams, enforce standards, and deliver results in a fast-paced retail environment.