Branch Manager at Sundry Markets Limited

About the Role

• We are currently recruiting for dynamic and results-oriented Branch Managers to lead our team at various locations.
• In this role, the Branch Manager will direct day-to-day operations, ensure the delivery of exceptional customer service, and drive sales and profitability.
• The branch manager will be the driving force behind our branch’s success, ensuring alignment with business objectives while fostering a culture of integrity and accountability.

Key Responsibilities

• Lead and direct the branch team to align daily operations with strategic business objectives. Conduct regular staff meetings to communicate goals and provide guidance.
• Design and implement strategies to increase foot traffic and enhance profitability. Work with Department Managers to achieve periodic sales margins and gross profit targets.
• Collaborate with the Warehouse Manager and Buyer to optimize inventory levels. Ensure merchandise is ordered in line with reorder levels to reduce holding costs and prevent stockouts.
• Implement effective loss prevention strategies to minimize shrinkage by working closely with relevant process owners.
• Address customer and employee queries promptly. Support the training and development of branch personnel through coaching and performance monitoring.
• Ensure staff adherence to company policies and procedures. Provide regular reports on store activities and participate in stock count exercises.
• Drive and support E-commerce sales for the assigned branch.

Qualifications & Skills

• Minimum of B.Sc./ HND in any related field.
• Minimum of 8 years of retail experience of which 5 years should be in leadership role
• Must have NYSC Discharged/Exemption or Exclusion letter
• Proven experience in retail management or as a Branch Manager.
• Strong understanding of inventory management, loss prevention, and profit margins.
• Excellent organizational, analytical, and time management skills.
• Outstanding verbal and written communication abilities.
• Ability to handle confidential information with the utmost discretion and integrity.
• Proficiency in reporting and presenting store performance data.