Marketsquare is Nigeria’s emerging grocery retail chain - a place where Nigerians can go to find their trusted brands of groceries at the best prices. Marketsquare was conceived from a burning sensation to create a modern and relevant retail shopping experience for Nigerians and a more convenient way for people to get their everyday needs.
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We are currently recruiting for dynamic and results-oriented Branch Managers to lead our team at various locations.
In this role, the Branch Manager will direct day-to-day operations, ensure the delivery of exceptional customer service, and drive sales and profitability.
The branch manager will be the driving force behind our branch’s success, ensuring alignment with business objectives while fostering a culture of integrity and accountability.
Key Responsibilities
Lead and direct the branch team to align daily operations with strategic business objectives. Conduct regular staff meetings to communicate goals and provide guidance.
Design and implement strategies to increase foot traffic and enhance profitability. Work with Department Managers to achieve periodic sales margins and gross profit targets.
Collaborate with the Warehouse Manager and Buyer to optimize inventory levels. Ensure merchandise is ordered in line with reorder levels to reduce holding costs and prevent stockouts.
Implement effective loss prevention strategies to minimize shrinkage by working closely with relevant process owners.
Address customer and employee queries promptly. Support the training and development of branch personnel through coaching and performance monitoring.
Ensure staff adherence to company policies and procedures. Provide regular reports on store activities and participate in stock count exercises.
Drive and support E-commerce sales for the assigned branch.
Qualifications & Skills
Minimum of B.Sc./ HND in any related field.
Minimum of 8 years of retail experience of which 5 years should be in leadership role
Must have NYSC Discharged/Exemption or Exclusion letter
Proven experience in retail management or as a Branch Manager.
Strong understanding of inventory management, loss prevention, and profit margins.
Excellent organizational, analytical, and time management skills.
Outstanding verbal and written communication abilities.
Ability to handle confidential information with the utmost discretion and integrity.
Proficiency in reporting and presenting store performance data.
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