Job Openings at EHA Clinics

Duties and Responsibilties
Purpose:

• Identify financial inflows related to patient payments, insurance reimbursements, and other revenue sources.
• Assist in the maintenance of accurate financial records, tracking patient payments, insurance claims, and adjustments.
• Assist in reconciling patient accounts, insurance claims, and payments received.
• Filing HMO claims in a timely and organized manner, ensuring all required documentation is included.

Enagagement:

• Accurately update the bank statement sheet with identified inflows to maintain an up-to-date financial record.
•  Assist in any additional tasks or special projects as needed by the billing department.

Delivery:

• Accurately update the bank statement sheet with identified inflows to maintain an up-to-date financial record.
• Identify any invoicing errors or discrepancies, such as incorrect amounts, missing charges, or wrong patient information.
• Ensure that invoices are correctly generated for services provided to patients, including verifying pricing, service details, and patient information.

Targeted Specialized Knowledge

• The minimum of B.Sc Degree or equivalent in Accounting or Finance.
• Previous experience or internship in an accounting or billing role (preferably in a healthcare or related industry).
• Knowledge of accounting software and billing systems is a plus.
• Understanding of basic accounting principles and practices (GAAP knowledge is desirable).

Key Skills and Attributes:

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.

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Mission Objective

• Research is a core component of EHA Clinics dedication to enhancing health care. Our Research team is on a mission to lead the way in medical research within Nigeria, aiming to significantly improve the health of Nigerians.
• We are committed to conducting pioneering research and translating these findings into practical benefits that enhance the daily lives of individuals.
• As an integral part of EHA Clinics, our team works to uncover new insights and solutions, ensuring that our research directly contributes to the organization’s overarching mission of delivering quality, accessible, and affordable health care.
• The medical consultant will work in the design and implementation of various research studies and projects at EHA Clinics.
• And through innovative research and collaborative partnerships, with the ultimate goal of improving research outcomes delivery.
• By integrating clinical expertise with cutting-edge research.

Duties  &  Responsibilities
Purpose:

• Master and implement the new Disability Adjusted Life Year (DALY) estimation tool to generate standardized quality scores for clinical documentation.​

Engagement:

• Develop and deploy targeted data collection systems using platforms like SurveyCTO to gather feedback and operational metrics from clinical teams.

Delivery:

• Design and execute a comprehensive evaluation framework to measure the impact of structured feedback on the accuracy, completeness, and clinical value of patient notes.
• Synthesize quantitative and qualitative data to draft evaluation reports on the effectiveness of LLM-generated feedback for documentation practices and patient care.
• Conduct expert clinical analysis to identify and report on alignments and discrepancies in clinical findings and treatment plans across patient records.

Targeted Specialized Knowledge

• Post-graduate residency training completed in Family Medicine
• Able to dedicate 10–15 hours per week to remote work from a home setup.
• Proficient in email communication and collaborative documents (e.g., Google Docs, Sheets, Drive).
• Availability to attend and actively participate in mandatory remote training sessions and virtual team meetings.
• Working in Northern Nigeria preferably.

Remuneration

• EHA Clinics is committed to fair and competitive compensation for its employees.
• We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people.

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Mission Objective 

• Clinical services operations department is responsible for the smooth running of the clinics, by providing support to the medical team to ensure the delivery of quality healthcare.
• The operations assistant manages appointment schedules for both the patient and doctor ensuring that patient wait times are kept at the minimum.
• They also provide information about the services and products of the Clinics when visitors make an enquiries as well as handling patient billing.

Duties and Responsibilities
Purpose:    

• Prepare monthly standard accounting submissions to the Management, for review by the Financial Controller, including general ledger files, account reconciliations, as well as other financial information in a timely and accurate manner
• Gathering and validating supporting documents for payments Assist in preparing month end schedules Prepare bank reconciliations for all bank accounts including Flutter-wave collections Transaction postings/bookkeeping (payments, receipts, expenses, accruals, etc.)
• Management of Petty cash and Cash advance retirement Support in tracking revenue and record/reconcile in correct categories Tracking organization expenses Processing refunds Enter all relevant data into accounting software.

Engagement:

• Management of Petty cash and Cash advance retirement Support in tracking revenue and record/reconcile in correct categories.

Delivery:

• Assist in preparing month end schedules Enter all relevant data into accounting software
• Prepare monthly standard accounting submissions to the Management, for review by the Financial Controller, including general ledger files, account reconciliations, as well as other financial information in a timely and accurate manner.

Targeted Specialized Knowledge

• Bachelor’s Degree in Business Administration, Office Management & Technology, Public Administration, Secretarial Studies, or any management-related field.
• Minimum of one year experience handling roles as a Personal Assistant, Front Desk Executive, and Customer Service in any reputable company.

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Mission Objective 

• The EHA Pharma is committed to providing high quality and cost-effective products and services to our valued partners and customers in line with our organization’s mission and vision.
• The Supply Chain Senior Officer facilitates the procurement and delivery of high quality products at optimal prices to meet the needs of the Clinic.
• He/she collaborates with vendors and internal teams to establish effective communication channels, meet delivery deadlines, resolve issues, and foster productive relationships.
• The Supply Chain Senior Officer is also responsible for managing the Clinic’s inventory in accordance with established procedures to meet departmental and organizational goals.

Duties  And Responsibilities
Purpose:

• Support the planning, coordination, and execution of activities related to the movement and management of goods or services.
• Forecasting demand and supply, and ensuring that products or services are delivered to user departments within specified timelines and quality standards.
• Inventory management of goods supplied, inventory inspections, defects reporting and issuance monitoring to relevant departments.
• Complete documentation/inputs on key elements to execute transactions in the provision of services in the Clinic.
• Identify and recommend Suppliers and compile data/documents to support the selection and proper on-boarding.
• Research, collate and analyze data to produce weekly/monthly/quarterly reports on purchases and departmental spend.

Engagement:

• Responsible for conferring and coordinating with other departments regarding all procurement matters
• Collaborate Clinic staff to ensure orders are filled properly
• Explain provision of service to ensure clarity and comprehension by the user departments.
• Notify user departments of service regarding the delivery of the transaction/service
• Develop and maintain end-to-end relationships with internal and external customers to support the alignment of procurement activities

Delivery:

• Process and Sequence deliverables/services efficiently to support provision of unit services in line with service standards. 
• Review and file vendor contracts, schedule deliveries and timely tracking of shipments 
• Maintains important documents, files, and records in an organized manner.
• Check delivered loads to ensure accurate inventory, receives and updates inventory
• Maintain safe and ethical practices in compliance with applicable regulations.

Targeted Specialized Knowledge 

• Bachelor’s Degree in Business Administration, Office Management & Technology, Supply Chain or any management related field of study
• A minimum of two (2) years experience.

Key Skills and Attributes:

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.

Remuneration

• EHA Clinics is committed to fair and competitive compensation for its employees.
• We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

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Mission Objective

• The REACH program is dedicated to closing healthcare gaps by bringing quality and affordable services directly to communities. 
• The community health nurses deliver superior community and home-based healthcare services, prioritizing prevention, promotion, and basic curative care within designated clusters.
• We also stand ready to provide prompt support for REACH clinic activities, ensuring comprehensive and timely care for all individuals in need.

Duties and Responsibilities
Purpose:

• Perform patient assessment using appropriate, problem-focused, and age-specific assessment techniques. Analyze the assessment data, derive nursing interventions, set priorities according to patient needs, formulate a plan of care, implement and evaluate the outcome.
• Provide emotional support and measures to alleviate fear and anxiety. Assess patient and family readiness and identify learning needs. Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Provide basic life support when needed. Document all relevant data in the electronic medical record according Administer medications, monitor desirable and undesirable effects, and intervene appropriately.

Engagement:

• Recognize subtle cues to anticipate potential problems.
• Assess patient and family readiness and identify learning needs.                   

Delivery:

• Administer medications, monitor desirable and undesirable effects, and intervene appropriately. Travel to patients’ homes to deliver care as required. Manage patients with infectious diseases when applicable. Attends to Home care visits when scheduled on-call shift.
• Perform clerical duties when needed. Ensure that patients are provided with appropriate nutrition. Manage pediatric patients with infectious diseases when applicable.

Targeted Specialized Knowledge 

• A minimum of Nursing certificate
• Active membership of Community Based Organizations (CBO)  and/or work within the private health sector is highly desirable. 
• Must come from the assigned community and must be able to communicate proficiently in appropriate language of the assigned cluster.
• Hold and maintain a current nursing license to practice in Nigeria.

Key Areas of Note:

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes:

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.

Remuneration

• EHA Clinics is committed to fair and competitive compensation for its employees.
• We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

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Duties and Responsibilites
Purpose:

• Perform phlebotomy on adults and children 
• Provide assistance in various functions of the laboratory 
• Maintain and update laboratory checklists regularly
• Provide assistance in various functions of the laboratory
• Operate and manage automatic hematology and chemistry analyzers, pipettes, thermometers, balances, and other lab apparatus. 
• Label, sort and record specimens and organize all information into the computer system 
• Proficiency in performing laboratory inventory.
• Document patient and family education.
• Use a Lab Information Management System for specimen tracking, results entry, and reporting.
• Lead/encourage multidisciplinary approach for patient’s discharge. 
• Develop and provide the teaching plan utilizing the patient education manual. 
• Enhance laboratory services and laboratory reputation.

Enagagement:

• Identify and communicates abnormal results by alerting supervisory personnel, the patient, physician, or nurse.
• Communicate with patients and family members in a professional, compassionate and respectful manner to facilitate healthcare delivery as a team member.

Delivery:

• Process and enhances laboratory services and laboratory reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Operate sophisticated equipment and instruments to perform diagnostic tests and assays following standard operating procedures. 
• Contributes to a safe and secure environment for patients, visitors, physicians, and co-workers by following established standards and procedures
• Process and maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced troubleshooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.

Targeted Specialized Knowledge

• Minimum qualification of Diploma in Medical Laboratory Technology (MLT) from an accredited School of Health Technology
• . Up-to-date complete registration and practicing license
• Certification from the Association of the Institute of Medical Laboratory Science Council of Nigeria (AMLSCN)
• At least 1-4 years of experience in a medical laboratory, hospital or clinic.
• Relevant medical laboratory certification will be an added advantage.

Key Skills and Attributes:

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities.
• EHA Clinics is a tobacco-free environment. 

Remuneration

• EHA Clinics is committed to fair and competitive compensation for its employees.
• We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people.

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Mission Objective

• The pharmacy unit provides medical support services in pharmacotherapy, critical to achieving the organization’s mission through supplying quality medications, rational medicine usage, and optimizing patients’ treatment outcomes through appropriate counseling.
• The pharmacy technician complements the duties of the pharmacist in assembling new prescriptions, appropriate dispensing per physician’s order and providing technical support in inventory management, which is vital to ensuring medicines availability in the clinic.
• In addition, the technician ensures exquisite shelves arrangements on the FEFO basis; and participates in voluntary community health activities.

Duties and Responsibilities
Provide General Support:
Purpose:

• Organize Inspect and validate prescriptions to reduce medication errors.
• Review, analyze and respond to different situations they encounter daily.
• Fill medications based on prescriptions to dispense.
• Assist in stock count on a routine basis and ensure that expiring drugs are noted.
• Arrange/stack drugs and consumables according to FEFO guidelines.
• Ensure that minimum stock levels are not exceeded.
• Bring patients into the dispensing area (when necessary).
• Keep the dispensing area clean and ensure that dispensing materials are available.
• Maintain Poison cupboard under Lock and key.
• Provide assistance in various functions of the Clinic.
• Document patient and family education.

Exchange Engagement:

• Conduct group responsibilities accurately and on time.
• Assist in receiving medications into the inventory from partner vendors.
• Bring patients into the dispensing area (when necessary).

Present Delivery:

• Conduct group responsibilities accurately and on time.
• Maintain and update pharmacy checklists regularly.
• Responsible for reviewing and filing insurance claims to ensure that they are processed accurately; reconciliations and filing itemized receipts and claims for submission to the respective insurance companies.

Targeted Specialized knowledge 
The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.

• Minimum qualification of Diploma in Pharmacy
• Minimum of two (2) years progressive experience in Pharmacy within the private and public sector.
• Experience working with public health and health systems is an advantage.
• Candidates must be a registered member of Pharmacists Council of Nigeria (PCN) with an up-to-date practicing license.

Remuneration

• EHA Clinics is committed to fair and competitive compensation for its employees.
• We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people.