Fresh Jobs at Cam Dairy Foods Limited

Responsibilities
Define the vision:

• Communicate with stakeholders to understand business objectives
• Create a road map
• Keep product in line with business goals.

Prioritize needs:

• Consider needs and objectives of stakeholders
• Juggle scope and time to prioritize projects.

Manage the product backlog:

• Create a list of backlog items
• Prioritize items based on overall strategy
• Map out dependencies.

Oversee development stages:

• Contribute to the planning, execution and review of each sprint
• Work with team to refine and improve the development process
• Monitor and report on users’ reactions after launching
• Create support and training documents for internal and external users.

Anticipate business needs:

• Understand and anticipate business needs to manage the development process
• Have deep knowledge of the market
• Create customer journey maps
• Suggest product enhancements to improve user experience.

Act as primary liaison:

• Gain buy-in from stakeholders
• Deliver clear instructions to the developers.

Evaluate product progress:

• Is accountable for each stage of the development process and final process
• Inspect and evaluate product process through each iteration
• Determine whether the final project is acceptable.

Minimum Qualifications

• Associate's degree, OND, Diploma, or equivalent practical experience.
• Experience managing the development of internal applications and tools, stakeholder management and e-commerce website management skills.
• Customer service, client facing, and/or help desk experience.

Preferred Qualifications:

• Bachelor’s Degree in relevant STEM field (e.g. Information Systems, Information Technology, Applied Networking, System Administration).
• Completion of a relevant technical certification (e.g., Grow with Google, IT Support Certificate or other comparable certifications).
• Work experience, including working with development team to ship applications, stakeholder management, e-commerce website management.
• Ability to adjust quickly to changing priorities and make quick decisions with limited information.
• Effective organizational, communication, leadership, and teamwork/collaboration skills, and passion for new technology and commitment to learning new skills.
• Basic understanding of HTML and CSS
• Good SQL skills
• Understanding of how to interface with API.

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Job Description

• At Cam, who you are - and who you want to become - matters to us. We encourage everyone to be honest and to just be themselves. It takes courage, but it’s liberating to say what you think without being judged.
• We need your help to create a modern workplace that’s fair and inclusive. A place where you and others actually want to work.
• The development of People & Culture is a somewhat new idea.
• The types of people tasked for the role are quite different! People & Culture is a more progressive approach to managing people. Unlike traditional HR, focused on policies, procedures and paperwork, People & Culture is people-based. It focuses on the team and creating a positive work environment where people are happy and can thrive.
• At Cam, we are creating an environment where people can bring their whole selves and do their best work.
• Cam is seeking to hire a hardworking young professional that is looking for an opportunity to to champion our culture practices and support our Head of People & Culture in areas such as Performance Management, Employee Relations, Employee Engagement, Diversity & Inclusion, and Compliance.
• At Cam, you will experience an exciting, fast-paced, demanding startup environment where you can impact the lives of hundreds of farmers and create lasting change in an underdeveloped industry.
• You will also have the opportunity to grow into roles with greater responsibility based on good performance.

Responsibilities
Include:

• Foster and promote a positive organizational culture that aligns with the company's values and objectives.
• Act as a cultural steward, ensuring that values are not just words but actively practiced in day-to-day activities.
• Implement programs for employee development, focusing on both professional and personal grpwth.
• Collaborate with leadership to identify and develop key leadership competencies; provide support for leadership growth and effectiveness.
• Execute strategies to enhance employee engagement and satisfaction: conduct surveys, gather feedback, and implement initiatives to improve the overall employee experience.
• Collaborate with other departments to enhance cross-functional collaboration.
• Implement programs to support employee well-being, both physically and mentally: address workplace stressors, and contribute to a healthy work-life balance.

Talent Management:

• Talent Acquisition: Collaborate with hiring managers to identify staffing needs and create effective recruitment strategies. Participate in the recruitment process, from job posting and candidate screening to interviewing and onboarding.
• Succession Planning: Identify key positions within the organization and develop plans for potential successors. Ensure a pipeline of talent for critical roles to mitigate risks associated with talent gaps.
• Performance Management: Implement performance management processes, including goal setting, performance reviews, and feedback sessions. Provide guidance on performance improvement plans and recognition programs.
• Learning and Development: Implement training programs to enhance employee skills and knowledge. Identify opportunities for continuous learning and professional development.
• Career Development: Work with employees to create personalized development plans and career paths. Provide guidance on opportunities within the organization for career progression.
• Employee Engagement: Foster a positive work environment that encourages employee engagement and satisfaction. Implement initiatives to enhance the overall employee experience.
• Retention Strategies: Identify factors influencing employee turnover and implement retention strategies. Conduct exit interviews to gather insights for continuous improvement.
• Talent Analytics: Utilize data and analytics to assess talent needs, identify trends, and make informed decisions. Monitor key talent metrics and use data to drive talent management strategies.
• Employee Recognition: Implement programs to recognize and reward employee contributions and achievements. Foster a culture of appreciation and acknowledgement.
• Payroll Administration: Oversee payroll processing, ensuring accuracy and timeliness in salary disbursements. Collaborate with finance and team leads to address payroll-related issues.
• Benefits Management: Administer employee benefits programs, such as health insurance, exit packages, and other perks.
• Salary Negotiation and Offers: Provide guidance to hiring managers on salary negotiations during the recruitment process.
• Communication and Transparency: Communicate changes in compensation structures, policies, and programs to employees transparently. Address employee queries and concerns related to compensation.

Role Requirements

• Bachelor’s Degree and 3 - 4 years of people & culture experience
• Certification in Human Resource Management: ACIPM/PHRi
• Knowledge of all aspects of people operations, including culture development, compensation, recruitment, benefits, training and coaching
• Proficiency in the use of collaborative tools such as GSuite and Slack
• Experience working in a multicultural environment
• Good guidance, counselling and negotiation skills
• Good team work skills
• Excellent oral and written communications skills in English
• Knowledge of occupational health and safety principles, legislation and practices
• Project management and contract management skills
• Be abreast with leading practices in governance concerning human capital and HR Processes.

Skills & Attributes:

• In-depth knowledge of labor law and HR best practices
• You have demonstrable experience with Human Resources metrics
• You are organised and enjoy creating systems and processes that enable people to be more productive and thrive in their roles
• You have strong past results in influencing the adoption of new systems and processes
• You can operate with high autonomy, and are willing to make a deep and focused commitment to growing and developing our team
• You have a passion for people, their growth and development
• You are a results-driven leader, manager, collaborator, and culture builder
• You have experience in and get energised by developing and coaching people
• You are a facilitator, you listen intently, resolve conflicts effectively, integrate feedback
• You are proactive, drive new initiatives, embrace and push for change, and are not afraid to try something new
• You can create an environment where everyone feels comfortable to speak up and develop ideas together.
• You have a high level of emotional intelligence and the ability to see things from different perspectives and develop a balanced point of view
• You have strong interpersonal skills and cultural awareness
• You are capable of advocating for both employee and management
• You possess a strong customer service orientation, and are a consultative problem solver
• Ability to work out the organizational structure that is most suitable given the organizational strategy and objectives while being able to diagnose when performance issues are due to organizational design problem.