Latest Vacancies at Greenlight Planet

Reports to: Senior Associate, Operations (Nigeria)

About the Role

• Greenlight Planet is looking for an Associate to join its Operations team in Nigeria.
• The Associate, Operations will work closely with the Operations team in Nigeria to ensure the organisation has adequate capacity to build new business units and expand existing operations in the region.

Key Responsibilities
Key responsibilities for the role include:

• Following up on inventory projections from the Head of Sales
• Comparing the projections with the updated pipeline inventory
• Preparing Proforma Invoice, Packing lists and other sales/export documents
• Daily invoicing of the sold-out units
• Coordinating dispatch to ensure same day rides for overnight delivery
• Ensuring that delivery to partners is done within the set timelines
• Managing export to partners in West Africa and other countries
• Preparation of importation orders seamlessly
• Ensure document compliance and appropriate Form M number
• Ensure timely clearance by following up expeditiously on the clearance process as per the set LAs with the CHA.
• Creating Request for Quotation (RFQ) templates, sending out the RFQs to vendors/suppliers to get prices
• Issuing Purchase Orders (PO) for products and services to selected vendors
• Creating and maintaining reports reflecting recurring purchases as well as the prices
• Collecting invoice from vendor after confirming all goods or services have been delivered to meet quality expectations or Service Level Agreement (SLA)
• Processing vendor payment with finance

Job Requirements
The ideal candidate:

• Is comfortable and experienced working in a multi-cultural and diverse environment
• Has a Bachelor's Degree in Supply Chain / Purchasing and Supplies / Business Management from a Premier institution
• Has 2 years’ cogent experience preferably FMCG in the supply chain line
• Knowledge and hands-on experience in warehousing and distribution
• Ability to work with distributors, sales teams, and sales agents to ensure smooth distribution operations
• Knowledge and working experience with a robust ERP / WMS (knowledge of SAP materials management module is an added advantage)
• Excellent hands-on experience in the use of computer tools (excel /macros /v-lookup /charts /pivot table) for analysis for business
• Excellent communication and negotiation skills
• Ability to work remotely under minimal supervision

What We Offer (In addition to compensation and statutory benefits)

• An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry. 
• The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;  
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. 
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

go to method of application »

Reporting to: Customer Service Quality and Training Manager

Job Details

• We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia.
• If this sounds like you, we would love to hear from you.

The Role

• The Quality Assessor will work closely with the customer service executives, training team and customer service team managers to serve existing and potential customers by ensuring the customers are satisfied with the service offered with a great customer experience.

Responsibilities
Key responsibilities for the role include: 

• Analyze data to better understand potential gaps, concerns, and outcomes of decisions
• Create reports, summaries, presentations, and process documents to display results
• Collaborate with other team members to effectively analyze and present data
• Develop systems and processes for gathering and storing data for future analytic projects
• Identify process trends that are not well done by the agents and educate appropriately
• Monitor internal processes and revise/update the scorecards and scripts accordingly.
• Collaborate with the Process delivery analyst to identify opportunities to improve process performance and efficiencies in existing systems.
• Must have a tracking and monitoring dashboard on process adherence within the call centre
• Map the need for training and onboarding programs and provide this information to the training team
• Participate in calibration sessions to maintain consistency in internal evaluations
• Discuss and explain feedback with agents in regular meetings

Requirements
The ideal candidate:

• Bachelor's Degree in Statistics, Economics, Finance or another business-related discipline
• Minimum of 1-2 years experience in a similar role
• Ability to speak and understand Yoruba and Hausa is a compulsory requirement.
• Excellent verbal, written, and interpersonal communication skills.
• Demonstrated ability to prioritize tasks and meet daily deadlines for projects
• Critical thinking skills with the ability to independently solve problems with data
• Quantitative and analytical skills with a demonstrated ability to understand new analytical concepts
• Excellent attention to detail
• Problem-solving and project management skills
• The ability to present complex concepts to a wide audience
• Must be self-motivator and self-starter
• Solid time management skills
• Must be able to effectively deal with people at all levels inside and outside of the Company
• Creative ability & writing proficiency
• Ability to multitask and successfully operate in a fast-paced, team environment.

Remuneration

• Greenlight Planet offers competitive compensation, a fun, supportive work environment, and opportunities for continued professional growth within a fast-growing global enterprise.

go to method of application »

Location: Asaba, Delta  Application Link

Location: Akwanga, Nasarawa  Application Link

Reporting to: State Business Manager, East Central.

Description
What you would be expected to do:

• Hire & retain Energy Officers: Hire, train and maintain a team of at least 40 active Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers, and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide a clean, affordable and reliable source of energy in their areas.
• Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory, and logistics related. Ensure that they are fully supported and lead in the best professional manner demonstrating the highest levels of integrity, ethics, and professionalism while dealing with customers.
• Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day to day tasks, sales & collections plans, routes and targets. This includes, ensuring Energy Officers have a pre-agreed sales route/area to sell in, they understand how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
• Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week. Ensure that the first 5 sales of each Energy Officer is done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
• Work with Energy Officers: Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers, and markets to make group sales.
• Exceed your sales & collections targets: Meet or exceed sales and collection targets established and agreed on 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues, and resolutions, as desired and agreed with your Regional Business Manager.
• Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse in case the customer defaults.
• Remain externally focused: Keep an eye on competition within your area and ensure you take adequate measures to protect and grow our business from competitive pressures. Pro-actively inform your leadership team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
• Resolve customer issues: Provide world-class support to your customers as it relates to product delivery, training on how to use and make payments, installation, after-sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Control Marketing & Other Support spend: Provide adequate marketing support & equipment (such as smartphones) necessary to all your Energy Officers. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.  
• Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues. Coordinate, plan and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
• Grow Retail presence: Ensure the retail network in your Area grows with the help of an Area Retail Coordinator, hired under you. Ensure all retail-related activities are followed per process and the base of high-selling retailers grows exponentially within your area of operation.

Requirements
You might be a strong candidate if you:

• Hold a Degree or Diploma in a Business related field or have a minimum of three (3) years working in a field sales role.
• Are passionate about positively impacting the lives of rural consumers;
• are a strong collaborator with great interpersonal skills to mentor your team to deliver on expectations;.
• Are comfortable working with MS Excel and Powerpoint.
• Is familiar with the town or city in which the job is located
• Have completed your NYSC.

Remuneration
What we offer (in addition to compensation and statutory benefits):

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;  
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

go to method of application »

Location:  Abeokuta, Ogun  Application Link

Location: Asaba, Delta  Application Link

Location: Akwanga, Nasarawa  Application Link

Reporting to: State Business Manager, South West

The Role

• Greenlight Planet is looking for a Sun King Store Executive to be responsible for ensuring that the overall performance targets of the Sun King Store in Abeokuta is met, both in terms of quality and quantity.

Key Responsibilities for the Role

• Stock Management: Receive, store and issue stocks in the shops via the POS system, Angaza and any other system as advised. Single point of contact for all inventory allocated to the area headquarters
• Customer Service: Respond to and offer appropriate guidance to all customers (existing, walk-in and prospective customers) ensuring they receive first-class support
• Reporting: Prepare and submit regular and ad hoc reports on:
  • Stock holding - weekly
  • Store management - System failures, Alarm performance, repairs, security issues etc.
  • Customer service - Customer complaints, warranty claims, 1st Screening reports etc.
  • Products available in the field
• Asset Management: Safeguard company assets to avoid losses, damage and ensure risk aversion in running the shop facilities.
• Store Management: Ensure the shop is presentable always – valid trading licenses, shop cleanliness, floor arrangement, product handling, OSHA audit certificates, etc.
• Regulatory Compliance: Track and update the headquarters on any changes in regulation that affect the store operations
• Sales Operations Support: Provide maximum support to the sales team in stock management, sales generation and maintaining best in class relationships with energy officers and a team leader in the AHQ.
• Budgeting and Cost Tracking: Ensure all shop expenses are tracked and reported as directed.
• Any other tasks that may be assigned to you from time to time.

Requirements
The ideal Sun King Store Executive:

• Has a minimum of a Bachelor's Degree or equivalent from a recognized institution.
• Has at least 2 years’ experience in a similar role - preferably in a customer-facing and stock management role.
• Possess customer service skills and values the representation of the voice of the customer.
• Strong collaboration and problem-solving skills.
• Strong computer skills - MS Excel skills mandatory.
• Experience in the use of technology - smartphone and web-based applications.
• Is honest, trustworthy and possesses a high degree of personal integrity and professionalism.
• Demonstrates sound judgment, excellent analytical, interpersonal, communication, presentation and reporting skills.
• Is results-oriented with the ability to multitask and meet strict deadlines.
• Good communication and interpersonal skills.

Remuneration

• Greenlight Planet offers competitive compensation, a fun, supportive work environment, and opportunities for continued professional growth within a fast-growing global enterprise.

go to method of application »

Reporting to: Creative Lead - Africa

About the Role

• We are looking for a Graphic Designer to be part of our fast-paced team.
• You will have the opportunity to work on exciting in-house marketing and social media campaigns.
• You’ll also be working with our copywriter, brand managers as well as collaboratively with other internal teams and senior management to create authentic, engaging and compelling communication.
• Create transformative, industry-defining work that helps set our Sun King brand above the rest. We are looking for talent, passion and enthusiasm.

Responsibilities
What You’ll Be Doing:

• Brainstorm visual and copy ideas with other members of the marketing/creative team.
• Modifying artwork to achieve the desired outcome.
• You’ll demonstrate initiative in responding to briefs, bringing ideas to life with an enthusiastic and proactive approach
• You’ll take responsibility for your work and be able to prioritize projects in an organized manner, managing expectations across teams
• You’ll demonstrate originality in ideas, amending and redeveloping creative work in response to creative direction provided by senior creatives

Requirements
More About the Role:

• Conceptualize and design highly effective point of sale materials to be used in a variety of channels in West Africa.
• Impeccable attention to detail and proven track record of delivering high-quality work on time.
• Curious about new trends, promoting an environment where ideas flow and expertise are shared.
• Demonstrates an exceptional level of creativity that is very practically applied.
• Passionate about typography, layout and brand identity.
• Goes beyond the parameters of a brief to deliver better than requested.
• Create partner and consumer-facing global assets and merchandising for print and web: flyers, posters, proposals, brochures, emails, etc.
• Comfortable expressing ideas and collaborating with others to find the best solution and capable of delivering high-quality work independently.
• Able to prioritize a varied workload and work well under pressure and to strict deadlines.
• Experienced in designing and producing high-quality creative content for a range of print and digital channels (websites, social, email, video/film, leaflets, posters, events, presentations etc.).

What You’ll need to have/be:

• Be highly creative and imaginative.
• Fluency in both written and spoken English.
• Excellent interpersonal skills and work well in a team.
• Clear thinking and problem-solving ability.
• Be able to work under strict deadlines.
• Excellent attention to detail.
• Enthusiasm in continuously expanding on skills.

What We Offer (In addition to compensation and statutory benefits)

• An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry. 
• The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;  
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. 
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

go to method of application »

Reports to: Operations Manager (West Africa)

About the Role

• Greenlight Planet is looking for a Senior Associate to join its Operations team in Nigeria.
• The Associate, Operations will work closely with the Operations team in Nigeria and West Africa to ensure the organisation has adequate capacity to build new business units and expand existing operations in the region.

Key Responsibilities
Key responsibilities for the role include:
Inbound Logistics:

• Preparation of importation orders seamlessly by:
• Working with the relevant West Africa authorities- Customs, Government agencies of Nigeria and other countries to ensure the company is totally compliant.
• Follow up on Product certificate provision at the origin
• Submit SONCAP certificate to CHA for Form M application
• Ensure document compliance and appropriate Form M number
• Ensure timely clearance by following up expeditiously on the clearance process as per the set SLAs with the CHA.

Vendor Management:

• Closely monitoring the CHA as per the set KPIs
• Ensuring all third party charges are as per the tariff
• Enforcing P2P best practices by ensuring that vendors are paid on time

Inventory Planning:

• Plan for inventory levels as per the requirement of EasyBuy (EB) direct sales to ensure optimum stocks with zero stock-outs at all times by:
• Following up on inventory projections from the Sales team
• Comparing the projections with the updated pipeline inventory
• Analysing everyday sales from the Hub for purposes of replenishment and invoicing
• Forecasting
• Establishing an EOQ

Inventory and Warehouse Management:

• Managing all inventory at the warehouse from the time of receipt and allocation of stock to the time of the outward report by:
• Ensuring the GRN is done within the set KPIs
• Billing and invoicing compliance in accordance with set KPIs
• Ensuring that newly received stock is allocated accordingly
• Ensuring that stock received is put away in accordance with the best practice of FIFO
• Working with finance to ensure timely replenishment of stock
• Daily invoicing of the sold-out units
• Initiating orders and following up with 3PL provider for order picking/filling
• Coordinating dispatch to ensure timely receipts at the shops
• Ensuring zero stock-outs
• Coordinating weekly cycle counts and monthly stock counts in conjunction with the service provider.
• Ensuring complete visibility of inventory at the shop level and at EO level by keeping tab of inventory level at the shops by daily/weekly follow up of inventory update by shop managers

Outbound Logistics:

• Coordinating a flawless outbound for the purposes of DRP to avert any situation of bullwhip effect by:
• Best practices of JIT
• Measuring the service provider as per the set KPIs of O-T-D
• Ensuring that delivery to shops is done within the set timelines

Reporting

• Inventory Reporting Weekly on stocks at warehouse, shops and agent levels
• Any other report as need be.

Job Requirements
The ideal candidate:

• Has a Degree or Post Graduate qualification (MBA-preferably Operations) from a Premier institution
• Fluency in French language communication (reading, writing and speaking) is a MUST
• Has 3-4 years in Supply Chain Management with experience working in rural markets or working with FMCG / Pharma/product distribution companies
• Knowledge and hands-on experience of imports/customs tariffs/procedures, inbound and outbound logistics, including reverse logistics, warehousing & physical distribution, commercial / Fiscal knowledge – GRN/GI, local taxation, entry taxes, etc. for Nigeria and West Africa
• Ability to manage and work with 3PL/4PL service providers and outsourced logistics service providers
• Ability to work with distributors, sales teams and sales agents to ensure smooth distribution operations
• Knowledge and working experience of a robust ERP / WMS
• Excellent hands-on experience in the use of computer tools (excel /macros /v-lookup /charts /pivot table) for analysis for business
• Excellent communication skills
• Ability to work remotely under minimal supervision.

What We Offer (In addition to compensation and statutory benefits)

• An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry. 
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;  
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. 
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.