Job Vacancies at DAI

Knowledge Management & Strategic Communications Unit Objective 

• The Strategic Communications unit objective is to deliver DAI’s strategic message and brand identity to all internal and external audiences, designed to influence perception and create visibility and favorable relations with stakeholders such as clients, partners, beneficiaries, shareholders, employees, media and regulators for information exchanges that build our brand and lead to new business and development impact.
• Through Knowledge Management the unit will deploy culture, processes and technology to foster learning, improve efficiency, increase productivity of employees and be readily available for business purposes such as decision making, and value creation .

Role Objective

• The Associate Manager, Strategic Communications & Knowledge Management will provide inputs and operation support to the implementation of the DAI strategic communication, knowledge management, and learning portfolio.
• In line with the knowledge management & communications strategy, he/she will work under the guidance of the Head of the unit and a multidisciplinary team to produce high impact deliverables – such as newsletters, case studies, discourse events, websites, knowledge sharing events, social media, online resource platforms, media products, and media campaigns – that are relevant for project teams, employees and clients.
• The Knowledge Management and Strategic Communications Associate Manager will provide inputs into the development of strategies processes, and initiatives to improve business development, corporate services and program delivery.

Responsibilities and Competencies

Corporate Office Responsibilities

• Knowledge Products: ability to write analytical reviews, evidence-based opinion pieces, success stories, case studies, resources, guides and toolkits.
• Branding: understand DAI brand and how to use visual elements.
• External & Internal Communications: support the development of internal & external newsletter.
• Learning: support the engagement of partners and learning champions to lead the coordination of learning activities.
• Website Management: Identify and curate technical content for the DAI website in collaboration with Bethesda office Corporate Communications unit.
• Social Media: develop the monthly social media calendar and curate content for publishing
• Employee Engagement: Support the development of tools and initiatives to engage employees and improve performance.

Programme Delivery Responsibilities:

• Billable Work: undertake billable project work in proven areas of expertise for various clients including external clients, projects and DAI Business units.
• Quality Assurance: maintain quality and ensure DAI’s standards for all externally shared products are met for products such as reports, leaflets, event posters, newsletters, social media.

Business Development Responsibilities:

• Strategic Communication: implement strategies to increase visibility and brand credibility among target audiences to support Business Development positioning.
• Discourse Events Support: conceptualize, plan, manage, and execute successful knowledge sharing events including roundtables, seminars/webinars, workshops, conferences, and peer learning sessions.
• Other duties as specified by the Head, Strategic Communication & Knowledge Management

Qualifications and Person Specifications

• A Master’s degree in a Humanities course such as Mass Communications, Literature, Law, knowledge management or a relevant field from a top university.
• 5-7 years of work experience with steadily increasing responsibility with at least 3 years of them in international development in research & analysis, communications, or knowledge management roles.
• Intermediate graphic design and video editing skills, including the ability to use adobe design suite.
• Good qualitative and quantitative research skills and the ability to deliver technically rigorous documents.
• Professionalism and demonstrated experience working effectively with project teams.
• Excellent oral and written communication skills, including the ability to synthesize large amounts of information, and repurpose messages for different audiences.
• High attention to detail and commitment to high-quality work.
• Cross-cultural competence, comfortable engaging in a global firm, a proven ability to work across multiple business functions and proficient at managing stakeholders.

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 Knowledge Management & Strategic Communications Unit Objective 

• The Strategic Communications unit objective is to deliver DAI’s strategic message and brand identity to all internal and external audiences, designed to influence perception and create visibility and favorable relations with stakeholders such as clients, partners, beneficiaries, shareholders, employees, media and regulators for information exchanges that build our brand and lead to new business and development impact.
• Through Knowledge Management the unit will deploy culture, processes and technology to foster learning, improve efficiency, increase productivity of employees and be readily available for business purposes such as decision making, and value creation .

Role Objective

• The Monitoring Evaluation & Learning Manager will nurture a Corporate MEL culture in DAI. He/she will lead the development of the MEL systems at DAI Nigeria. The MEL Manager will work closely with projects to define outcome and impact indicators and work with corporate unit heads to collect corporate workplan and financial performance data for analysis.
• He/she will lead on the design of a corporate MEL framework and provide regular updates to senior management including routine reporting on high level performance of the Nigeria portfolio – corporate and programmatic. The Manager will collaborate with and motivate the MEL project teams and short-term technical assistance relating to evaluation and learning.
• She/he will also be responsible for conducting high quality research, and technical writing deliverables. He/she will be part of a multidisciplinary team that produces high impact deliverables such as online resource databases, information dashboards, websites, research, case studies, discourse events, learning sessions, newsletters, and other media products that are relevant for employees, project teams, and clients.

Responsibilities and Competencies

• Provide support to all MEL activities.
• Lead and facilitate MEL system strengthening processes and implementation of data collection, analysis, reporting and data quality improvement for strategic communication.
• Gather evidence – corporate and programmatic – to demonstrate outcomes & impact from projects against DAI strategic themes.
• With leadership from the Head of SCKM conceptualize and coordinate research activities and evaluations: interviews & focus groups with beneficiaries, clients and project staff.
• Arrange, code and thematically analyze qualitative evidence collected.
• Generate reports evidencing the impact of DAI projects across 6 main themes: governance, climate, digital acceleration, economic growth, health and financial advisory.
• Contribute to internal reporting such as monthly reports, monthly newsletters, and annual reports for dissemination to audiences within and outside the company.
• Design and maintenance of performance dashboards, and reporting tools
• Ensure databases are efficient and effective for organization-wide knowledge management, information dissemination and use.
• Contribute to proposal development by participating in incubators and designing MEL strategies.
• Conduct MEL capacity development support and keep up to date with latest thinking on evaluation and impact measurement.
• Undertake billable project work in proven areas of expertise.
• Any other duties as specified by line manager.

 Qualifications and Person Specifications

• A Master’s degree in a science course such as statistics, mathematics, computer science, economics, or related field.  
• An advanced certificate in M&E, or Statistics is an advantage.
• 8-10 years of experience with expertise research, project impact evaluation, and data analysis – quantitative and qualitative.
• Strong facilitation and stakeholder engagement skills.
• Experience in strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing M&E and/ performance monitoring plans.
• Excellent data analytics and visualization skills, including the ability to use Power BI and similar tools.
• Proven success in designing & implementing project M&E systems from project initiation to closeout stages.
• Excellent oral and written communication skills and must possess the ability to deliver technically rigorous documents.
• A curious, creative & collaborative mindset, attention to detail, problem-solving attitude, an ability to work under pressure, adhere to tight deadlines & deliver high-quality work.
• Professionalism, cross-cultural competence, comfortable engaging in a global firm, a proven ability to work across multiple business functions and proficient at managing stakeholder.