Jobs at Elvaridah

Key Responsibilities:

Office Management:

• Oversee day-to-day office operations, including maintaining office supplies, equipment, and facilities.
• Manage schedules, appointments, and meeting rooms.

Documentation and Filing:

• Maintain organized and up-to-date records, documents, and files.
• Ensure the confidentiality and security of sensitive information.

Communication:

• Serve as a point of contact for internal and external stakeholders.
• Handle phone calls, emails, and correspondence with professionalism and promptness.

Data Entry and Reporting:

• Input and manage data, ensuring accuracy and completeness.
• Assist in generating reports and presentations as needed.

Event and Travel Coordination:

• Coordinate travel arrangements for staff when necessary.
• Assist in planning and organizing company events and meetings.

Financial Support:

• Assist with financial record-keeping, invoicing, and expense tracking.
• Collaborate with the finance department on budget monitoring.

Customer Service:

• Provide a professional and friendly point of contact for customers and vendors.
• Address inquiries and ensure timely and courteous responses.

REQUIREMENTS

• Bachelors Degree in Business Administration, Public Administration or a related field.
• Minimum of 3 years working experience in the hospitality field as an administrative officer
• Strong Organization skills
• Ability to work under pressure
• Thorough attention to detail
• Ability to identify and solve problems
• Problem solving initiative.
• Candidate must live within Gbagada or its environs

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JOB RESPONSIBILITIES

• Collaborate with the Human Resource department in onboarding new employees so that they adequately integrate into the system.
• Monitor the store sales and adequately manage the inventory level of stock while also preventing theft and loss of items in the store.
• Coordinate weekly staffing schedule for the team.
• Receive and evaluate weekly activity reports from the sales representatives and advise on areas that require assessment.
• Perform quality assurance of the store merchandise.
• Ensure the sales team complies with all the company policies during sales processes.
• Serve as a check for upholding the values of the company.
• Monitor and control expenses while maximizing revenue streams.
• Streamline operational processes to improve efficiency and reduce costs.
• Generate regular reports on sales performance, inventory levels, and other key metrics.
• Gather and analyze customer feedback to improve products and services.
• Develop and implement strategic plans to achieve sales targets and profitability.

REQUIREMENTS

• Minimum of first degree ((B.Sc./HND) in Business administration
• 3 -5 years of proven experience in the required role.
• Experience is a Furniture Industry is an advantage
• Displayed ability to give clear directions and set expectations for staff.
• Advise the management on approaches to improve value while minimizing the store’s cost.
• Serve as a check for upholding the values of the company.
• See to the day-to-day managing of the store environment.
• In-depth knowledge of retail sales principles and practices.
• Solid financial management skills, including budgeting and forecasting
• Strategic thinking to develop and implement plans for long-term success.
• Knowledge of the furniture industry and an understanding of product quality
• Strong leadership abilities with the capability to inspire and motivate a diverse team

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Job Responsibilities

• Address customer inquiries, reservations, and walk-ins with courtesy and efficiency
• Greet customers warmly and provide a positive first impression.
• Assist customers with billing inquiries and payment processing
• Monitor and maintain cleanliness in customer areas, including tables and restrooms
• Suggest additional menu items or specials to enhance the customer experience
• Promote add-ons or promotions to increase sales
• Develop creative materials for marketing campaigns
• Coordinate and oversee food photoshoots for promotional materials and social media
• Develop creative content for social media platforms.
• Conceptualize and plan creative events within the restaurant space
• Work closely with chefs to visually enhance the presentation of dishes
• Conduct research on various topics, gather data and compile results

Requirements

• Bachelor's Degree in Mass Communication, Marketing or a related field.
• Minimum of 3 years of experience in the food industry as a customer care representative
• Time Management
• Effective communication skill
• Tech Savvy
• Proximity to location is an advantage.

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Roles and Responsibilities:

• Generate business ideas aimed at maximizing company’s revenue.
• Ensure excellent service delivery to grow client base.
• Keep client database and give reports on it increase on monthly basis.
• Assist in actualizing product/project line in all locations.
• Prepare business proposals and bids for potential customers.
• Prepare monthly reports on business development and relationship management.
• Develop and sustain viable business relationships with existing and prospective clients.
• Generate framework for business expansion and sustainability.
• Develop a competitive intelligence document of competitors
• Process client complaints and provide timely feedback.
• Liaise with other units to ensure activities are carried out effectively.
• Perform other duties as assigned by Chief Executive Officer.

Key Result Areas:

• Business Profitability
• Business Budget Actualisation
• Exceptional Creativity
• Client Complaint Management
• Resolution of Client Complaints
• Report Generation
• Required Capabilities:
• Business Development
• Customer Maximization
• Effective Communication
• Problem Solving
• Accountability
• Passion for Excellence
• Teamwork
• Customer Focus

Qualification:

• Must possess a minimum of HND or Bsc Degree in any field with at least 3 years work experience.
• Must have a strong marketing, relationship building and numerical capability, and must have the ability to think outside the box.
• Experience working as a Business Development Manager in the cleaning service is an advantage.