Business Development Manager at Elvaridah

Roles and Responsibilities:

• Generate business ideas aimed at maximizing company’s revenue.
• Ensure excellent service delivery to grow client base.
• Keep client database and give reports on it increase on monthly basis.
• Assist in actualizing product/project line in all locations.
• Prepare business proposals and bids for potential customers.
• Prepare monthly reports on business development and relationship management.
• Develop and sustain viable business relationships with existing and prospective clients.
• Generate framework for business expansion and sustainability.
• Develop a competitive intelligence document of competitors
• Process client complaints and provide timely feedback.
• Liaise with other units to ensure activities are carried out effectively.
• Perform other duties as assigned by Chief Executive Officer.

Key Result Areas:

• Business Profitability
• Business Budget Actualisation
• Exceptional Creativity
• Client Complaint Management
• Resolution of Client Complaints
• Report Generation
• Required Capabilities:
• Business Development
• Customer Maximization
• Effective Communication
• Problem Solving
• Accountability
• Passion for Excellence
• Teamwork
• Customer Focus

Qualification:

• Must possess a minimum of HND or Bsc Degree in any field with at least 3 years work experience.
• Must have a strong marketing, relationship building and numerical capability, and must have the ability to think outside the box.
• Experience working as a Business Development Manager in the cleaning service is an advantage.