Jobs at CareOne Digital Hospitals

Administrative Responsibilities
Office Management:

• Oversee day-to-day operations of the offices.
• Ensure a clean and organized work environment.

Scheduling:

• Coordinate and schedule appointments and meetings for Management.

Correspondence:

• Handle incoming and outgoing communications.
• Draft and edit correspondence and reports.

Record Keeping:

• Maintain and update records and databases.

Supply Management:

• Monitor and replenish office supplies.
• Manage procurement of necessary supplies and equipment.

Staff Support:

• Assist staff with administrative needs.
• Prepare vacancy adverts, share on all platforms, and shortlist credible candidates for interview.
• Coordinate travel arrangements for the Management team.

Human Resources Responsibilities

• Manage all core HR departmental areas, including payroll, employee relations, HR admin, learning and development, internal recruitment, employee engagement, and maintaining and improving HR systems.
• Provide advice and direction where needed to the HR team on work priorities, budget and staff resources, strategic, policy, organization, and staff management issues.
• Current regulation compliance, including accepted professional standards, policies and procedures, and legislation (including legislation on data protection, the Equality Act, and health and safety).
• Manage the implementation of employment policies.
• Ensure employment law, HR policy, best practice, and workforce development are applied.
• Ensure the onboarding process is handled professionally to expedite the settling-in period.
• Manage the execution of the HR Strategy to ensure the achievement of the objectives.
• Support HR staff to ensure that all relevant professional standards are met.
• Continuously improve engagement and welfare activities, maximizing productivity, devolving HR responsibilities to line managers, and building leadership capability.Identify HR trends so that attention can be directed to key issues and resources.

Qualifications

Education and Experience:

• BSc. / HND in Business or any of the Social Sciences.
• Minimum of 6 years of work experience, 2 of which must have been as an Administrative or Human Resources Manager in a fast-growing firm.
• Member of CIPM.

Requirements:

• Attention to detail
• Honesty, integrity and confidentiality
• Team player
• Must be sharp, analytical, smart, and trustworthy.
• Working knowledge of employment regulations.
• Good working knowledge and understanding of regulations, accepted professional standards, policies and procedures, and legislation (including legislation on data protection, the Equality Act, and health and safety).
• Excellent understanding of HR practices.
• The ability to manage the implementation of effective employment policies.
• Good understanding and technical abilities within all HR departmental areas including recruitment, employee relations, workforce administration, employee engagement, payroll, reward and recognition, welfare, learning and development, and HR systems.
• A confident leader with experience in leading a team.
• The ability to develop strong working relationships and drive collaboration.
• The ability to accept and provide feedback, be challenged on your advice, and work well under pressure.
• Must be computer literate with excellent skills in Microsoft Office tools
• Must be internally motivated and resilient.

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Responsibilities

• Develop and execute digital marketing strategies for hospitals and health services.
• Manage social media accounts, creating engaging content to increase brand awareness.
• Optimize the hospitals’ and health services’ websites for user experience and search engine visibility.
• Coordinate online advertising campaigns to reach target audiences effectively.
• Analyze data and metrics to assess the success of digital marketing efforts.
• Collaborate with the marketing team to ensure consistency across all channels.
• Create and manage email marketing campaigns to engage and retain patients and clients.
• Stay informed about industry trends and emerging digital marketing technologies.
• Monitor and respond to online reviews and feedback from patients and clients.
• Build and nurture relationships with the hospitals’ and health services’ online community.
• Implement SEO (Search Engine Optimization) strategies to improve the hospitals’ and health services’ online visibility and rankings in search engine results.
• Utilize data analytics tools to track key performance indicators and generate reports on the effectiveness of digital marketing initiatives.
• Collaborate with healthcare professionals to ensure accurate and compliant representation of medical information in digital content.
• Manage online reputation by monitoring and responding to patient and client inquiries and comments on social media and other digital platforms.
• Stay abreast of healthcare regulations and compliance standards related to digital marketing activities.
• Develop and execute targeted digital campaigns for specific medical services or departments within the hospital or health service.
• Conduct market research to identify trends, competitive landscape, and opportunities for digital growth.
• Create graphic designs and content that are visually appealing and informative digital content.
• Implement lead generation strategies to attract potential patients and clients and convert leads into appointments or engagements.
• Collaborate with IT teams to ensure the security and integrity of digital assets and patient and client data.

Requirements & Skills

• Knowledge of marketing mix
• Social media marketing skills
• SEO skills
• Web management skills
• Target oriented
• Product knowledge
• Good communication and presentation skills
• Ability to work long hours, often under pressure
• Demonstrable leadership skills with an ability to demonstrate a flexible leadership style
• Effective decision-making and problem-solving skills
• Team player.

Education and Qualification

• Degree in Business Administration/Management/Marketing or any of the social sciences.
• At least 4 years of marketing experience.
• At least 2 years of experience in the same role in a hospital.
• Demonstrate strong leadership qualities.