Jobs at Excel and Grace Consulting

Job Description

• The Account Officer is responsible for supporting the accounting department in various tasks, including accounts payable, accounts receivable, reconciliations, and general ledger maintenance.

Responsibilities

• Process invoices, ensuring accuracy and proper authorization.
• Match purchase orders with invoices and receiving documents.
• Prepare and process payments to vendors.
• Reconcile vendor statements and resolve discrepancies.
• Maintain accurate records of accounts payable transactions.
• Generate and send invoices to customers.
• Track customer payments and follow up on overdue accounts.
• Process customer payments and apply them to outstanding invoices.
• Maintain accurate records of accounts receivable transactions.
• Reconcile bank accounts and credit card statements.
• Investigate and resolve any discrepancies.
• Assist in preparing financial reports.
• Assist with month-end and year-end closing processes.
• Perform other accounting duties as assigned.

Qualifications

• Bachelor's Degree in Accounting, Finance, or a related field.
• Basic understanding of accounting principles and practices.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Excellent organizational and time-management skills.
• Proficiency in Microsoft Excel.
• Basic computer skills.

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Job Summary

• The Business Supervisor is a key leadership role responsible for overseeing the daily operations of our Company. 
• This role ensures smooth and efficient service, maintains high standards of food quality and customer satisfaction, manages staff performance, and contributes to the overall profitability of the business.

Responsibilities

• Supervise and coordinate all front-of-house and/or back-of-house operations.
• Ensure smooth and efficient service flow during peak hours and throughout the day.
• Monitor and maintain optimal stock levels of food, beverages, and supplies.
• Oversee opening and closing procedures, ensuring all tasks are completed according to established guidelines.
• Maintain a clean, organized, and safe work environment, adhering to all health and safety regulations.
• Handle customer complaints and resolve issues promptly and professionally.
• Manage reservations and seating arrangements (if applicable).
• Implement and enforce company policies and procedures.
• Supervise, train, and motivate team members.
• Conduct performance reviews and provide constructive feedback.
• Create staff schedules and manage time off requests.
• Address employee concerns and resolve conflicts effectively.
• Foster a positive and collaborative work environment.
• Ensure exceptional customer service is provided at all times.
• Proactively address customer needs and anticipate potential issues.
• Build rapport with regular customers and create a welcoming atmosphere.
• Handle customer feedback and complaints with professionalism and empathy.
• Assist in managing cash handling procedures and ensuring accuracy.
• Monitor sales performance and identify opportunities for improvement.
• Control costs related to food, labor, and other expenses.
• Assist in inventory management and control.
• Contribute to local marketing initiatives and promotions.
• Promote special offers and events to customers.
• Utilize social media platforms to engage with customers.

Qualifications

• Proven experience as a Supervisor or in a similar leadership role in the food service industry.
• Strong understanding of restaurant/food business operations.
• Excellent customer service and communication skills.
• Ability to lead and motivate a team.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving and decision-making skills.
• Knowledge of food safety and hygiene regulations.
• Basic computer skills (e.g., POS systems, inventory management software).