Latest Jobs at Committed To Good (CTG)

Overview of position:

• CTG delivers humanitarian & development projects in high risk areas through the provision of recruitment, HR & project management services. CTG enables public & private sectors to focus on their core business & mitigate risks.

Specific responsibilities will include but not be limited to:

• HR management.
• Operational management.
• Personnel management.
• Business development.
• Financial management.

HR management:

• Accountable for managing assigned clients.
• Responsible for meeting client objectives in accordance with contracted scope of work.
• Ensure total client satisfaction with the services being provided.
• Ensure clients are regularly updated & client expectations are met in accordance with agreed time frames.
• Responsible for ensuring deployment plans, administrative documents, system & personnel management SOPs are in place & complied.

Operational management:

• Provide assistance with ensuring compliance with local labor law.
• Ensure an understanding of CTG’s Duty of Care, evacuation & medevac plans.
• Management of the safety of our consultants in the field from mobilization to demobilization with the support of the Country Manager where required.
• Management of 3rd party security, accommodation & other local service providers & fixers.
• Understand the contracted terms of all accommodation, security, logistics support, with the assistance of the Operations Manager where required.
• Management of crisis situation in accordance with the CTG crisis management SOP.

Personnel management:

• Support the recruitment department for new deployments.
• Responsible for deliverable's against the provided mobilization plan for new contracts.
• Ensure all consultants are issues with country specific operational guidelines & receive a full CTG induction prior to commencing work for the client.
• Responsible for consultant duty of care & knowledge sharing on security threats & incidents.
• Approving consolidated payroll spreadsheets, supporting documents, etc.
• Checking for inconsistencies prior to authorization.
• Review consultant’s performance in accordance with client’s requirements.
• Act as a focal point between insurers & consultants / emergency liaison persons in instances of medevac & or major incident.
• Supporting documentation collection for such incidents.

Business acquisition & growth:

• Actively promote CTG’s services & assist in building a network of key business partners & potential clients.
• Develop current & new client relationships through to contract negotiation.
• Represent CTG in meetings.
• Assist with the development of proposal responses.

Project reporting:

• This role reports to the Deputy Country Manager & the Regional Manager.

Key competencies:

• Bachelor's degree in business administration, HR or related field or a relevant HR qualification & / or experience may be waived in lieu of the bachelors degree.
• Minimum of 1 year of demonstrable relevant administration experience & / or minimum of 1 year of demonstrable relevant human resources experience & / or minimum of 1 year of demonstrable relevant program & project management experience is required.
• Minimum of 3 years of experience in Africa is required.
• Fluent in English & French.
• Skills required for this job are typically acquired through the completion of an undergraduate degree & 5+ years of relevant experience.
• Experience in HR processes & applications, exposure & expertise in HR systems data analysis & analytical skills required.
• Must be well versed in all MS Office applications & experienced in producing reports for management.
• Self starter with good initiative & multi tasking skills who pays attention to the details, demonstrated ability to troubleshoot & resolve problems, excellent spoken & written communication.
• Minimum 3 years of experience in HRM, client relations.

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Role objectives    

For the purpose of this role is to assist in the day to day implementation of the Camp Coordination & Camp Management (CCCM) program, with a focus on community engagement activities aimed at improving participation & self governance of the IDPs, returnees & host community population, specifically the selected candidate will be responsible for the below tasks:

• Assist in the assessment of information needs among the camp population, returnees & host communities.
• Conduct awareness raising & community, CFM, health referral mechanism & other health related topics (with available leaflets, information campaign / drive or audio key messaging).
• Support complaints ffeedback mechanism to ensure accountability to affected population. 
• Assist in inter agency referral process for IDPs, host communities & returnee as well as carrying out follow ups & providing feedback on referred cases to the responsible agency & affected populations.
• Assess existing formal & informal community structures & create linkages with the community committee members.
• Assist in designing, preparing & disseminating IEC (Information, Education & Communication) materials.
• Identify & provide accessible community opportunities that match the specific needs & preferences of persons with disability.
• Work directly with individuals with disabilities to assist in identifying needs & linking them to available services.
• Organize & conduct community meetings, focus group discussions & other participatory activities.
• Ensuring under represented groups, such as women, elders, youth, PWD etc. & that they target beneficiaries most in need of protection & assistance.
• Ensure accurate & timely dissemination of information to IDPs, host communities & returnees regarding services, rights & responsibilities. 
• Monitor the implementation of community engagement activities & report on progress, challenges & outcomes.
• Maintain accurate records & documentation.
• Ensure that all community engagement activities are conducted in a manner that respects the rights & dignity of all camp residents, host communities & returnees with particular attention to vulnerable groups.
• Provide weekly, monthly, situational & annual reports to the management detailing progress of community engagement activities.
• This encompasses achievement of project outputs, objectives & the challenges faced.
• Act as a liaison between affected populations, service providers & camp management teams.
• Foster positive relationships & facilitate effective communication.
• Discharge any other relevant duty as assigned by the Displacement Management Officer.

Project reporting    

• This role will be working under the overall supervision of the Head of Office (HSO) & the direct supervision of the CCCM Officer (CO).

Key competencies    

• Certificate in social science or behavioural sciences degree or equivalent.
• Previous experience in community engagement activities, community organizing or any humanitarian related work in Adamawa state.
• Previous experience in health related work in Adamawa state is an added advantage.
• Fluency in English & languages spoken in Adamawa state (Hausa, Maiha, Fulfulfi, Nzanyi, Higgi & Bachama).
• Takes responsibility for action & manages constructive criticisms.
• Works effectively well with client & stakeholders.
• Promotes continuous learning for self & others.
• Listens & communicates clearly, adapting delivery to the audience.
• Actively seeks new ways of improving programs or services.
• Develops effective partnerships with internal & external stakeholders.
• Identify ways & implement actions to improve performance of self & others.
• Plans work, anticipates risks & sets goals within area of responsibility.
• Displays mastery of subject matter.
• Contributes to a collegial team environment, incorporates gender related needs, perspectives, concerns & promotes equal gender participation.

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Role objectives    

The selected candidate will:

• Support SEMA / NEMA in camp coordination & camp management activities.
• Establish & maintain, in collaboration with the authorities, effective intra site coordination mechanisms among service providers & partners. 
• Monitor the living conditions in IDP sites, define gaps & prioritize needs. 
• Alert the Camp Manager & CCCM / Shelter / NFI sector on new arrivals & departures, to ensure a rapid response. 
• Support in maintaining site information management systems & monitor service provision including cross cutting services such as prevention & response to Sexual & Gender Based Violence (SGBV), health, psychosocial support & HIV among others in all sectors of the site according to agreed guidelines, camp minimum standards & indicators.
• Ensure an effective complaints & feedback mechanism that is accessible to all camp residents.
• Promote strategies to build & strengthen confidence within communities & the groups living in the site & between site residents & surrounding communities & favour a peaceful coexistence.
• Ensure the mobilization & participation of the site & host populations in the site governance system with particular emphasis on meaningful inclusion of women, children, elderly & persons with specific needs into decision making processes.
• Support camp management agencies & local authorities as they facilitate the search for durable solutions for the displaced population in collaboration with the CCCM Officer ensure that there is adequate coverage of sites hosting IDP populations by the CCCM mobile teams.
• Support SEMA & NEMA in the establishment of representative IDP committees that reflect age, gender & diversity of the IDP population at site level.
• Promote set up of youth & women empowerment groups in the sites.
• Ensure that the CCCM multi sector site tracker is updated on a weekly basis by the CCCM mobile teams.
• Extract reports from the CCCM multi sector site tracker proper analysis & response.
• Commit to enforce & advocate for decisions taken by the CCCM / NFI / shelter sector working group at field level. 
• Attend in coordination meetings in camps, sector technical working groups & task forces representing our client when delegated to do so.
• Discharge any other relevant duty as assigned by the CCCM Officer.

Project reporting    

• This role reports to the CCCM Officer.

Key competencies    

• Certificate in social science or behavioural sciences degree or equivalent.
• Previous experience in camp management related work.
• Previous experience in capacity building is an added advantage.
• Fluency in English & locally spoken languages in Benue (Idoma, Tiv & Hausa).
• Takes responsibility for action & manages constructive criticisms.
• Works effectively well with client & stakeholders.
• Promotes continuous learning for self & others.
• Listens & communicates clearly, adapting delivery to the audience.
• Actively seeks new ways of improving programs or services.
• Develops effective partnerships with internal & external stakeholders.
• Identify ways & implement actions to improve performance of self & others.
• Plans work, anticipates risks & sets goals within area of responsibility.
• Displays mastery of subject matter.
• Contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns & promotes equal gender participation.