Site Facilitators (CCCM) at Committed To Good (CTG)

Role objectives    

For the purpose of this role is to assist in the day to day implementation of the Camp Coordination & Camp Management (CCCM) program, with a focus on community engagement activities aimed at improving participation & self governance of the IDPs, returnees & host community population, specifically the selected candidate will be responsible for the below tasks:

• Assist in the assessment of information needs among the camp population, returnees & host communities.
• Conduct awareness raising & community, CFM, health referral mechanism & other health related topics (with available leaflets, information campaign / drive or audio key messaging).
• Support complaints ffeedback mechanism to ensure accountability to affected population. 
• Assist in inter agency referral process for IDPs, host communities & returnee as well as carrying out follow ups & providing feedback on referred cases to the responsible agency & affected populations.
• Assess existing formal & informal community structures & create linkages with the community committee members.
• Assist in designing, preparing & disseminating IEC (Information, Education & Communication) materials.
• Identify & provide accessible community opportunities that match the specific needs & preferences of persons with disability.
• Work directly with individuals with disabilities to assist in identifying needs & linking them to available services.
• Organize & conduct community meetings, focus group discussions & other participatory activities.
• Ensuring under represented groups, such as women, elders, youth, PWD etc. & that they target beneficiaries most in need of protection & assistance.
• Ensure accurate & timely dissemination of information to IDPs, host communities & returnees regarding services, rights & responsibilities. 
• Monitor the implementation of community engagement activities & report on progress, challenges & outcomes.
• Maintain accurate records & documentation.
• Ensure that all community engagement activities are conducted in a manner that respects the rights & dignity of all camp residents, host communities & returnees with particular attention to vulnerable groups.
• Provide weekly, monthly, situational & annual reports to the management detailing progress of community engagement activities.
• This encompasses achievement of project outputs, objectives & the challenges faced.
• Act as a liaison between affected populations, service providers & camp management teams.
• Foster positive relationships & facilitate effective communication.
• Discharge any other relevant duty as assigned by the Displacement Management Officer.

Project reporting    

• This role will be working under the overall supervision of the Head of Office (HSO) & the direct supervision of the CCCM Officer (CO).

Key competencies    

• Certificate in social science or behavioural sciences degree or equivalent.
• Previous experience in community engagement activities, community organizing or any humanitarian related work in Adamawa state.
• Previous experience in health related work in Adamawa state is an added advantage.
• Fluency in English & languages spoken in Adamawa state (Hausa, Maiha, Fulfulfi, Nzanyi, Higgi & Bachama).
• Takes responsibility for action & manages constructive criticisms.
• Works effectively well with client & stakeholders.
• Promotes continuous learning for self & others.
• Listens & communicates clearly, adapting delivery to the audience.
• Actively seeks new ways of improving programs or services.
• Develops effective partnerships with internal & external stakeholders.
• Identify ways & implement actions to improve performance of self & others.
• Plans work, anticipates risks & sets goals within area of responsibility.
• Displays mastery of subject matter.
• Contributes to a collegial team environment, incorporates gender related needs, perspectives, concerns & promotes equal gender participation.