Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as books, home appliances, fashion items, shoes, mobile phones and more online and have them delivered directly to you. Jumia has payment options tha... read moret suit everyone, and we have a payment-on-delivery option for extra convenience. Shopping online in Nigeria is easy and convenient with us. The Jumia mall provides you with a wide range of products you can trust. Discover JIM's Big Thing for that special person in your life. You can also shop online for Valentine gifts and have them delivered directly to your loved one.
Job Objective:
As Brand Manager, you will have the end-to-end responsibility of the customer experience and growth of the category that has been assigned to you. Your role is to bri
Job Summary
The incumbent will be responsible for developing and implementing organizational safety programs.
The role will review and update Jumia HSE policies and conduct risk assessments to
Job Objectives
As Senior Commercial Analyst (Commercial Performance Manager), you will manage and coordinate the work of a small team of commercial analysts.
This aims at bringing an exception
Objective
The incumbent will, among other things, be responsible for the cash collected and its timely remittance to the Finance team at the end of each day and oversee the daily reconciliation
Job Summary:
The incumbent will be responsible for developing and implementing organizational safety programs.
The role will review and update Jumia HSE policies and conduct risk assessments t
Job Objective:
As an Account Manager, you will be accountable for the most important of Jumia KPIs: growth and profitability. You will focus on managing c levels end-to-end relationships for our to
Job Summary
The incumbent will be responsible for developing and implementing organizational safety programs. The role will review and update Jumia HSE policies and conduct risk assessments to d
Job Objective
The Customer Service Manager is a unique opportunity to help drive our efforts to improve customer satisfaction in the entire online shopping journey.
This is a critical role as
Responsibilities
Map the customers journey to ensure a seamless experience for return and refunds touchpoints
Proactively identify pain points through a regular deep-dive culture to ensure app
Objective
The incumbent will, among other things, be responsible for the cash collected and its timely remittance to the Finance team at the end of each day and oversee the daily reconciliation of
Job Objective:
The Head of Delivery Experience will engage in a fully end to end perspective into the business of Jumia E-commerce and Jumia Services, and will be in charge of running and improving
Job Objective:
As Key Account Manager, you will have the end-to-end responsibility of the customer experience and growth of the key vendors assigned to you. Your role is to bring in the relev
Main Responsibilities
Product Management: Ensure the customer journey translates the desired customer experience through UX, descriptions, communications, etc. covering selection of the product,
About Jumia:
Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver inn
Location: Benin City, Edo
Job Summary
As a Head of Last Mile Delivery, you will be responsible for leading all downstream, delivery related operations across the country.
Your performance w
Job Objective
The Customer Service Manager is a unique opportunity to help drive our efforts to improve customer satisfaction in the entire online shopping journey. This is a critical role as it di
Responsibilities
Map the customers journey to ensure a seamless experience for return and refunds touchpoints
Proactively identify pain points through a regular deep-dive culture to
Locations: Lagos, Ibadan - Oyo, Benin - Edo and Port Harcourt - Rivers
Employment Type: Full-time
Job Summary
A candidate who is experienced in Third Party Logistics Partner operations (Last
