AddressConsol House, Consol Close, Off Apapa Oshodi-Expressway Plot C, Block 2, Ilupeju Industrial Estate Oshodi, Lagos Nigeria.
About Contact Solutions Limited (Consol)
Contact Solutions Limited, trading as ConSol, is the leading provider of Contact Centre services, Customer Management Solutions and Business Process Outsourcing (BPO) to the Information Communication Industry in West Africa.
ConSol bridges the gap between governments or corporations and their stake... read moreholders using best-in-class technology, facilitating the efficient exchange of valuable information that is the hallmark of great relationships.
With the largest deployment of outsourced call centre agents in the country, and the largest single-site contact complex in West Africa, ConSol leads the development of innovative solutions to large and small organizations.
At Contact Solutions, we combine specialist knowledge and expertise with solid execution capabilities to deliver customer management solutions to drive sales growth, efficient customer services and optimized back office operations. Contact Solutions (ConSol) is setup to create value by;
Providing premium Contact Centre / Call Center services with the aim of improving customer satisfaction while reducing costs.
Promoting increased profitability in organizations through world-class inbound and outbound contact centre business processes.
Reducing total cost of ownership (TCO) of core customer service function by efficient process management.
Serving a wide spectrum of businesses with our extensive portfolio of products and services and provide solutions that exceed the expectations of our customers.
Contact Solutions Limited (Consol) Jobs in Nigeria
Job Duties/ Responsibilities/ Accountabilities
Handle customer complaints or enquiries via telephone, emails or text messages.
Provide customers with needed information and support
Make outb
Job DescriptionJob Duties/ Responsibilities/ Accountabilities
To coordinate the implementation of the Company’s financial business plans & policies
Maintain accurate and comprehensive or
Job description
Job Duties/ Responsibilities/ Accountabilities
Keep accurate & Up to date records of company’s financial status
Support the finance Manager by imputing into sa
Job descriptionJob Duties/ Responsibilities/ Accountabilitie
Handle customer complaints or enquiries via telephone, emails or text messages.
Provide customers with needed information and support
Job descriptionJob Duties/ Responsibilities/ Accountabilities
To raise journals and payment vouchers for bank and cash transactions
Assist the Finance Manager in producing financial reports
Revie
Job descriptionJob Duties/ Responsibilities/ Accountabilities
Handle customer complaints or enquiries via telephone, emails or text messages.
Provide customers with needed information and support
Job description
Job Duties/ Responsibilities/ Accountabilities
Analyzes information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.
Core/ Critical Requirement
Ability to read, speak and understand English Language fluently and accurately is very crucial
Job Duties/ Responsibilities/ Accountabilities
Handle
Job description
Marketing and Sales Development
To create and develop commercial opportunities that will increase ConSol’s revenue and profitability.. This is with both existing an
Job Duties/ Responsibilities/ Accountabilities
Responsible for the technology strategic planning process that will regularly evaluate emerging, new and existing technologies, information syst
Job Duties/ Responsibilities/ Accountabilities
Managing the daily running of the Contact Centre.Oversee the company’s contact centre operations in multiple locations across Nigeria
M
Job Duties/ Responsibilities/ Accountabilities
Plans strategy to ensure efficient management of assets – Manages, maintains and supports the reliability of the systems, equipment, properti
Job Duties/ Responsibilities/ Accountabilities
Managing the daily running of the Contact Centre.Oversee the company’s contact centre operations in multiple locations across Nigeria
Manage
Job Duties/ Responsibilities/ Accountabilities
Responsible for the technology strategic planning process that will regularly evaluate emerging, new and existing technologies, information system
Job Duties/ Responsibilities/ Accountabilities
Maintaining existing client relationships and ensuring that there are continued business transactions from the clients
Initiate and develop client re
Job description
Marketing and Sales Development
To create and develop commercial opportunities that will increase ConSol’s revenue and profitability.. This is with both existing and po
Job description
Objective/ Purpose: To grow the organisation’s business within the public sector MDAs of the Federal Government. It focuses on growth and the attainment of the organisatio
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