Workshop Manager at Enyo Retail & Supply

Location: Nigeria
Job Type: Contract

Job Summary

• The role is responsible for coordinating the Vehicon Car Clinics and Vehicon Diagnostic Centers with a view to improving financial performance and service quality to grow the business.
• He/She will oversee the operations of Senior Service Advisors and Service Advisors.

Principal Duties and Responsibilities

• Execute all initiatives for accomplishment of marketing goals.
• Consistent provision of intelligence for expansion of footprint and growth of B2B portfolio to grow the business’s market share in the auto care industry
• Effectively manage senior service advisors and service advisors to ensure full compliance with all policies, procedures and programs for effective operations.
• Ensure the highest standards are maintained at all VCC and VDC to enhance customer service experience
• Maintain data integrity on automanage, VDOR and all other reporting platform that will be established to ensure sales, inventory and P&L monitoring to boost performance and reduce financial loss.
• Ensure robust and consistently reliable back office as it pertains to personnel records, business reporting and intelligence, financial reconciliation and audits etc.
• Coordinate succession planning and personnel development activities and provide relevant feedback to HQ on personnel motivation.
• Ensure proper stakeholder management to increase goodwill and minimize the business exposure or bad press
• Protects company’s corporate image and reputation by maintaining product/service quality and environmental integrity.

Requirements
Education:

• Minimum of B.Sc

Preferred Years of Experience:

• 5 - 7 year(s)

Knowledge Requirements:

• Leadership
• Time Management
• Good Communication Skill
• Good written and oral communication skill
• Good use of Microsoft Office Tools (Excel, PowerPoint, Word)
• Account Management
• Relationship and Stakeholder Management.