Waitress / Supervisor at Swift Consulting

Major Responsibilities

• Handle customer complaints and resolve issues efficiently.
• Greet and serve customers professionally, ensuring a high-quality dining experience.
• Supervise waitstaff and ensure smooth service operations.
• Train and mentor junior staff members.
• Manage reservations and coordinate table assignments.
• Assist in stock control and inventory management.
• Support management in daily operational tasks.
• Manage orders, payments, and reservations efficiently
• Maintain cleanliness and hygiene standards in the restaurant.

Requirements

• HND / BSc Degree in Hospitality Management or a related field
• Minimum of 2-3 years of experience in the hospitality industry.
• Strong communication and interpersonal skills.
• Ability to lead and motivate a team.
• Excellent customer service skills.
• Knowledge of food safety and hygiene standards.
• Ability to work under pressure in a fast-paced environment.