Waiter / Waitress at Hilton Worldwide

Job Number: HOT07A3Z
Location: Ikeja, Lagos
Schedule: Full-time
Brand: Curio Collection by Hilton
Shift: Full Availability
Job Level: Team Member
Job: Bars and Restaurants

Job Description

• A Waiter / ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

• As a Waiter / ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience.
• A Waiter / ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
  • Manage guest queries in a friendly, timely, and efficient manner
  • Serve Alcoholic / non-Alcoholic beverages in conjunction with licensing / liquor regulations for residents and non-residents
  • Ensure knowledge of menu and all products
  • Ensure mis-en-place is well stocked at all floor stations
  • Follow correct reporting procedures if faced with issues
  • Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
  • Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
  • Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

• A Waiter / ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
• To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

Potential Benefits
Housing, Transport, Additional benefits as per company policy