Waiter at Talent Place

Job Brief

• We are looking for a professional Waiter/Waitress who is passionate about providing outstanding customer service in a luxury dining environment.
• The ideal candidate will be responsible for ensuring that our guests have an exceptional dining experience by delivering food and beverages promptly, accurately, and with a friendly demeanor.

Key Responsibilities

• Greet and escort guests to their tables in a warm and welcoming manner.
• Present menus and provide detailed information about menu items, including ingredients, preparation methods, and potential allergens.
• Take accurate food and drink orders using POS systems or order slips.
• Communicate orders effectively to the kitchen staff to ensure timely delivery of meals.
• Serve food and beverages with attention to detail, ensuring presentation meets our high standards.
• Check on guests throughout their meal to ensure satisfaction and address any concerns promptly.
• Prepare tables by setting up linens, silverware, glassware, and condiments as needed.
• Maintain cleanliness of the dining area by clearing dirty dishes, glasses, and utensils efficiently.
• Deliver checks accurately and process payments while adhering to hotel policies regarding cash handling.
• Collaborate with other staff members to ensure smooth operations during busy periods.

Requirements

• Proven work experience as a Waiter/Waitress in a fine dining or luxury establishment is preferred.
• High school diploma; food safety training is a plus.
• Familiarity with POS systems (e.g., Revel POS or Toast POS) is advantageous.
• Excellent communication skills with the ability to engage positively with guests.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Attention to detail in both service delivery and presentation of food/beverages.
• Flexibility to work shifts, including weekends and holidays as required.