Waiter at Owens and Xley

Location: Lekki

Industry: Hospitality

Overview

In this role, you are responsible for taking customer orders, serving guests their requested meals, and preparing bills at the end of the table's meal. It is your duty to increase customer retention and loyalty by providing fast, reliable, and friendly service to guests.

Duties and Responsibilities

• Welcome and acknowledge all guests according to company standards in a timely, friendly, and efficient manner.
• Hand out menu to guests
• Serve meals and beverages to tables
• Provide excellent customer service to guests
• Actively maintain a clean dining space by clearing empty glassware and dirty dishes
• Ensure plates and tableware are clean and arranged properly on the tables
• Resolve or escalate complaints
• Perform other tasks as assigned

Requirements

• OND or SSCE
• 1 - 2 years experience in the hospitality industry or previous experience as a waiter
• Excellent written and verbal English communication skills