Waiter and Waitress at Value Edge Management Service Limited

Duties and Responsibilities

• Provide excellent customer services
• Always strive towards best customer satisfaction
• Greet customers and present menus
• Make suggestions based on their preferences
• Take and serve food/drinks orders
• Up-sell when appropriate
• Arrange table settings
• Keep tables clean and tidy at all times
• Check products for quality
• Deliver checks and collect payments
• Cooperate and communicate with all serving and kitchen staff
• Adhere to all relevant health department rules/regulations and all customer service guidelines

Job Requirements and Qualifiications

• Candidates should possess an SSCE / GCE / NECO qualification with at least 2 years of experience as a waiter or waitress
• Experience with developing a constructive working and interpersonal relationships with colleagues and customers
• 2 years of experience with a cash register and any ordering information system
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Active listening
• Good physical condition
• Customer-centric.