Visa Manager at I-Sense Ville Consult

Salary: #300,000 - #350,000
Other Benefits: Pension & HMO (After 6 Months Probation and Confirmation)

Work Arrangement

• Hybrid : 4 Days Onsite
• 1 Day Offsite

Working Hours

• 8:30am - 5:00pm

Role Description

This is a full-time on-site role for a Visa Manager at our Lagos location. The Visa Officer will handle day-to-day tasks related to visa processing, including managing visa applications, guiding clients through visa and immigration issues, and providing excellent customer service. The role also requires effective communication and interpersonal skills to assist clients with their queries and concerns.

Job Description

• Oversee and manage the end-to-end visa application process.
• Expert in Study, Work, Visitor and Tourist Visas for UK, USA, Canada and the Schengen
• Ensure compliance with immigration laws and regulations, embassy guidelines.
• Maintain accurate records and documentation of all visa applications.
• Maintain updated knowledge of Visa regulations, immigration laws and embassy requirements
• Provide guidance and support to employees regarding visa procedures.
• Coordinate with legal advisors and immigration authorities as needed.
• Develop and maintain visa-related policies and procedures.
• Assist in resolving visa-related issues and emergencies.
• Supervise and train staff involved in Visa processing
• Prepare and maintain reports on Visa applications, approvals, rejections and compliance
• Handle urgent or complex visa cases with discretion and professionalism

Qualifications

• Knowledge of Visas and Immigration Issues
• Strong Interpersonal Skills and Customer Service abilities
• Excellent Communication skills
• Attention to detail and organizational skills
• Ability to handle sensitive information with confidentiality
• Bachelor's degree or equivalent experience in a relevant field
• Previous experience in a similar role is a plus