Virtual Assistant Trainer at Raphael Group

About the Role

• As our VA Trainer, you will be responsible for designing, delivering, and evaluating training programs to prepare aspiring virtual assistants for high-performance roles in international markets.
• This role is ideal for someone with deep experience in the virtual assistance industry, a talent for teaching, and a passion for empowering others.

Key Responsibilities

• Develop and update VA training curriculums, including lesson plans, presentation materials, assessments, and resource guides.
• Conduct live virtual training sessions (Zoom/Google Meet) for cohorts of 10–50 trainees.
• Provide 1-on-1 mentorship and performance feedback to trainees.
• Teach a wide range of VA skills including:
  • Administrative support
  • Calendar & email management
  • Customer service
  • Social media management
  • Basic graphic design (Canva)
  • Content creation
  • Research & data entry
  • CRM tools (e.g. HubSpot, Zoho, Salesforce)
  • Project management tools (e.g. Trello, Asana, ClickUp)
  • Use of Google Workspace and Microsoft Office Suite
  • Evaluate trainee performance and certify those who meet required standards.
  • Keep up with industry trends and update course materials accordingly.
  • Collaborate with the recruitment and placement team to ensure trainees are job-ready.
  • Provide post-training support and guidance to help VAs transition into client roles.

Qualifications & Skills Required

• 2 - 3 years experience working as a Virtual Assistant (or managing VAs).
• Proven experience as a trainer, coach, or mentor (formal or informal).
• Leadership capabilities
• Highly motivated and adaptable with a Positive and solution-oriented mindset
• Deep familiarity with VA tools and platforms.
• Strong organizational and time management skills.
• Excellent English communication skills (spoken & written).
• Tech-savvy and comfortable using online platforms (Zoom, Google Meet, LMS, Slack, etc.).
• Strong presentation and facilitation skills.
• Empathetic, patient, and passionate about helping others grow.
• Ability to teach international etiquette and client communication.
• Prior experience creating SOPs and workflow systems.
• Certification in training, coaching, or project management (an added advantage).

Working Conditions:

• Fully remote, with flexible but consistent working hours.
• Weekly team check-ins and training updates.
• You must have a reliable laptop, reliable electricity, stable internet (minimum 10 Mbps), and a quiet workspace.

What We Offer

• Competitive monthly salary (N150,000 - N200,000 per month based on experience and performance)
• Opportunity to impact lives and create job opportunities.
• Long-term career growth and promotion opportunities.
• Access to paid courses, resources, and a vibrant remote team culture.