Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Mar 21, 2023
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction clients. Since its inception, Procept has established itself as a market leader and innovator in the development and implementation of project, program and portfolio management best practices; the inception and growth of the business analysis profession; the promotion of best practices in IT service management; and disaster-proofing businesses through the planning and implementation of business continuity management practices. From deep roots serving construction and engineering clients, Procept's reach has spread across many industries and all levels of government, around the world.
    Read more about this company

     

    Vendor Management Coordinator

    Job Description

    The ideal candidate will be accountable for the following:

    • Developing and managing Operational Level Agreement of all internal and business operational teams;
    • Developing and managing all Service Level Management agreement for the business and vendors;
    • Vendor performance and compliance management for effective delivery of services;
    • Providing advice and guidance to all other areas of the business and IT on all Service level and vendor performance related issues;
    • Ensuring that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and deliveries of vendors and partners;
    • Coordinating weekly and monthly vendor performance meetings and follow-ups;
    • Developing, measuring and reporting on vendor performance;
    • Developing, Measuring and Service level management for all IT services;
    • Reporting on all Service Level measurements;
    • Producing ad-hoc resource usage reports and analysis;
    • Identifying service level risks in time to avoid service interruption or degradation.

    Qualifications

    • First degree in Computer Science or IT related fields
    • ITIL3/4 Foundation Certificate
    • Minimum of 2 years’ experience on management of SLA & OLA in a medium/large size organization;
    • Minimum of 1 year of Vendor performance management experience
    • Minimum of 1 year in customer experience management

    Method of Application

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Procept Associates Professiona... Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail