Vehicle Installation Technician at Xnet Security Technologies Limited

We are recruiting in Lagos, Sagamu, Jos, Kaduna, Warri & Uyo to fill the position below:

Job Summary

Reporting to the Vehicle Installation Team Leader, our Vehicle Installation Technicians undertake a wide range of tasks including:

• The installation of tracking devices, speed limiters and dash-cams in customer vehicles
• Trouble shoot and resolve any issues that arise during the course of the installation of our devices in the customers vehicles
• Assist the Sales Team in handling issues from customers enquiries
• Explain to our customers how our different services work
• Make on-the-spot judgments regarding the immediate action required when incidents arise
• Configuration of different types of tracking devices to perform required on our different tracking platforms

Responsibilities

• Manage the company's customers whilst on duty and escalate extra-ordinary issues
• Knowledge of the electronic and mechanical workings of motor vehicles
• Strong customer relation skills, analytical with problem solving skills
• Ability to work under pressure and in a stressful environment
• Basic knowledge of tracking systems
• Ability to think on your feet, remain calm and assertive and assist customers in all situations
• Keep the office, it’s contents and our property safe

Qualifications

• Experience of installing tracking devices and speed limiting devices
• Minimum post 2 years post qualification experience in BSc/HND in Mechanical Engineering, Electrical Engineering, etc
• Excellent written and oral English skills, and the ability to remain calm and focused under pressure
• Must be cordial with excellent communication skills
• Available to work both weekends and overnight
• Computer literate with above average IT skills

Requirements

The ideal candidates:

• Must be young and energetic
• Must be of extremely high integrity, confident, corporate appearance and motivated for the job