Vehicle Installation Technician at Xnet Security Technologies Limited

XNet Security Technologies Limited - We are an innovative & dynamic company that evolved from a team of dedicated professionals based in Europe and Nigeria. Established since 2003, we are currently Nigeria's largest vehicle tracking company

We are committed to providing best of breed high technology solutions in asset security and management to ensure that our clients' assets have a very high chance of recovery when stolen. We do this by pulling together cutting edge telematics technology to deliver robust and reliable solutions for our customers.

Location: NATIONWIDE

Job Summary

Reporting to the Vehicle Installation Team Leader, our Vehicle Installation Technicians undertake a wide range of tasks including:

• The installation of tracking devices, speed limiters and dash-cams in customer vehicles
• Trouble shoot and resolve any issues that arise during the course of the installation of our devices in the customers vehicles
• Assist the Sales Team in handling issues from customers enquiries
• Explain to our customers how our different services work
• Make on-the-spot judgments regarding the immediate action required when incidents arise
• Configuration of different types of tracking devices to perform required on our different tracking platforms

Responsibilities

• Manage the company's customers whilst on duty and escalate extra-ordinary issues
• Knowledge of the electronic and mechanical workings of motor vehicles
• Strong customer relation skills, analytical with problem solving skills
• Ability to work under pressure and in a stressful environment
• Basic knowledge of tracking systems
• Ability to think on your feet, remain calm and assertive and assist customers in all situations
• Keep the office, it’s contents and our property safe

Qualifications

• Experience of installing tracking devices and speed limiting devices
• Minimum post 2 years post qualification experience in BSc/HND in Mechanical Engineering, Electrical Engineering, etc
• Excellent written and oral English skills, and the ability to remain calm and focused under pressure
• Must be cordial with excellent communication skills
• Available to work both weekends and overnight
• Computer literate with above average IT skills

Requirements

The ideal candidates:

• Must be young and energetic
• Must be of extremely high integrity, confident, corporate appearance and motivated for the job