VAS Manager at Fadac Resources

Our client is a global trading and distribution company with a network of offices and subsidiaries spanning more than 39 countries in Africa, Asia, Europe and the Americas. They have a network of showrooms and workshops across 12 countries, and an assembly plant. They enhanced their distribution portfolio with farm machinery in addition to automobiles the company produces passenger cars, trucks, vans, coaches, buses, sports cars, construction equipment and military vehicles. They are currently in need of a Value-Added Service Manager.

Job Purpose

The job holder shall provide essential After Sales Business through Marketing, Procurement and Supply of Value Added Services (VAS). To manage the order cycle so as to enhance business penetration, development and ensure sustainability and customer satisfaction.

Job Responsibilities.

• Setting up frugal body building operations
• Intense knowledge of manufacturing different bodies which the trucking customers would need for their operations and usage.
• Facilitate sourcing of raw material for these different types of body building activities.
• Facilitate and get business to workshop and parts on Accidental repairs etc.
• Customise and formulate Maintenance and service plans as well as ensure 40% of the sales of vehicles is through these plans.
• Add other aftermarket product offerings to customers through the parts and workshop, so as to increase the gross margin in After   Sales.
• Commencement of Body building operations.
• TO start with at least 30% of the fully built solutions to customers should be through in-house body building.
•  A delta 20% increase in Maintenance plans/ service plans
• A delta 20-35% of the after sales turnover through accidental repairs / aftermarket product offerings.

 Job Requirement.

• Degree or Post Graduate Qualification in Business field, Mechanical Engineering, Sales and Marketing, ICT literate, Supply Chain Management or related field
• 5 years’ hands on experience in body building operations/ tie ups with insurance companies/ panel beaters/ Auto Spares Stores  Auto Ancillaries and Value-added service Sales business.
• Excellent experience in automobile especially in commercial vehicles segment
• Extensive knowledge of battery/tyres/lubricants sales and warranty procedures.  
• Team player; Result oriented and should hold a valid driving permit
• Should be of high integrity and professional
• Strategic appreciation of the distribution business
• Excellent communications and problem solving and organizational skills
• Mechanical auto technical skills
• An in-depth knowledge of body building/ aftermarket product offerings
• Full knowledge of local laws and compliances
• Strategic appreciation of the distribution business
• Excellent communications and organizational skills
• Ability to work with various insurance companies/ panel beaters etc
• Willing, creative and innovative
• Strong computer skills with MS office.