Valet Supervisor at Reposebay Human Resources Limited

Job Description

• As a Valet Supervisor, you will be responsible for overseeing the day-to-day operations of our valet services.
• You will lead a team of valet attendants, ensuring a high level of customer service, efficiency, and professionalism in our valet operations.

Key Responsibilities

Supervision and Team Leadership:

• Lead and supervise a team of valet attendants, providing guidance, training, and performance feedback.
• Ensure the team delivers exceptional customer service to all clients.

Operational Excellence:

• Oversee the valet parking process, ensuring efficiency and adherence to standard operating procedures.
• Monitor and manage the flow of vehicles in and out of the facility.

Customer Relations:

• Interact with customers to ensure their needs are met and address any concerns or issues promptly.
• Foster a positive and professional relationship with clients.

Staff Scheduling and Coordination:

• Create and manage staff schedules, ensuring adequate coverage during peak hours.
• Coordinate staffing needs based on business demands.

Quality Control:

• Conduct regular inspections to ensure the cleanliness and organization of the valet area.
• Implement and enforce quality control measures to maintain high service standards.

Qualifications and Skills

• Candidates should possess Bachelor's Degrees with 2 - 4 years relevant work experience.
• Previous experience in a supervisory role, preferably in the valet or hospitality industry.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a team effectively.
• Strong organizational and multitasking abilities.
• Customer-focused with a commitment to providing exceptional service.
• Flexibility to work weekends and evenings as required.