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    • Customer Service Officer at MyJobMag Limited

    Posted: Oct 17, 2024
    Expires: Not specified
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  • MyJobMag is a technology-driven recruitment and career solutions company committed to helping businesses hire, retain, and grow great teams.
    Trusted by millions of jobseekers and employers across Nigeria, Kenya, South Africa, and the United Kingdom, we bridge the gap between top talent and forward-thinking organisations through smart, data-dri...

    View All Jobs at MyJobMag Limited


     

    Customer Service Officer

    Join a dynamic team, a leading digital platform for cryptocurrency and gift card transactions.

    Expertise Level: Open for candidates with junior-level experience

    Work Schedule: 

    The Customer Service Officer's work schedule consists of morning, afternoon, and night shifts.  

    Shift Schedule:

    Morning Shift: 7 AM - 2 PM  
    Afternoon Shift: 2 PM - 9 PM  
    Night Shift: 9 PM - 7 AM  

    Work Arrangement: Fully report to the office location in Lekki, Lagos

    Salary: ₦150,000 - ₦200,000

    Job Summary

    Manage user transactions using our specialized admin interface.

    RESPONSIBILITIES:

    • Process customer transactions promptly
    • Provide transaction-related support to customers
    • Educate customers about our products and services
    • Maintain accurate transaction records

    REQUIREMENTS:

    • Multitasking and time management skills
    • Ability to work independently
    • Willingness to work night and weekend shifts
    • Computer literacy with an average typing speed
    • Proximity to Lekki, Lagos office
    • Strong communication and interpersonal skills
    • Attention to detail

    Please do not if you do not meet the job requirements.

    Only candidates selected for further consideration will be contacted within five days.

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