Territory Manager at Estrada International Staffing Solutions

Role Overview

• The Territory Manager is a high-impact leadership role responsible for driving revenue growth, customer acquisition, and market penetration within an assigned territory.
• You will lead, coach, and mobilize a high-performing team of Field Sales Agents (FSAs) to hit aggressive monthly sales targets for our lending and wealth management products.
• This role requires an agile leader who blends field sales execution with sharp data analytics, market intelligence, and relationship management.

Key Responsibilities
Team Leadership & Performance Management:

• Lead, mentor, and manage a team of Field Sales Agents (FSAs) to ensure they meet and exceed their daily, weekly, and monthly sales targets.
• Conduct regular field visits to coach agents on active prospecting, pitching, objection handling, and closing deals.
• Monitor agent productivity metrics and implement performance correction plans or structured sales sprints when targets face deficits.

Territory Strategy & Market Expansion:

• Develop and execute localized sales strategies tailored to the unique economic and demographic dynamics of the assigned territory.
• Identify and map out high-yield clusters, corporate partnerships, markets, and communities for aggressive customer acquisition.
• Analyze territory sales data, conversion funnels, and market trends to optimize open market opportunities and predict month-end outcomes.

Business Development & Relationship Management:

• Acquire and maintain strategic relationships with key stakeholders, trade associations, and corporate partners within the region.
• Ensure outstanding customer service delivery by your team, maintaining our company'brand equity and customer-centric values.
• Act as the local brand ambassador, gathering marketplace intelligence on competitor pricing, product variations, and customer pain points.

Risk, Compliance & Governance:

• Ensure all sales activities align strictly with Renmoney’s internal policies, credit risk frameworks, and regulatory requirements (KYC/AML standards).
• Collaborate with the Risk, Product, and Customer Experience teams to ensure a seamless, fraud-free onboarding experience for new clients.

Key Performance Indicators (KPIs)

• Target Achievement: Percentage fulfillment of monthly and quarterly loan disbursement and collection volumes.
• Active Agent Ratio: Percentage of agents in the territory meeting their individual baseline sales quotas.
• Portfolio Quality: Drop-off and conversion rates at the onboarding stage within the territory.
• Customer Retention & Growth: Growth in new customer acquisition vs. repeat business within the region.

Requirements & Qualifications

• Education: Bachelor’s degree or Higher National Diploma (HND) in Business Administration, Marketing, Finance, or any related field.
• Experience: Minimum of 3–5 years of retail sales experience, with at least 2 years in a supervisory or team lead capacity, ideally within Fintech, Consumer Lending, Microfinance, or FMCG banking.
• Industry Knowledge: Strong familiarity with consumer credit, micro-lending, or retail wealth products in Nigeria.
• Leadership: Proven track record of managing and driving field-based teams under high-pressure, target-driven environments.
• Data & Tech Literacy: Proficiency in Microsoft Office tools (Excel, PowerPoint) and CRM platforms for tracking pipeline and performance.
• Soft Skills: Exceptional negotiation, communication, presentation, and emotional intelligence skills.
• Mobility: Deep knowledge of the assigned territory's geography and market clusters, and a willingness to travel extensively within the region.