Telemarketing (Intern) at Tempkers Limited

Job Description;

• Delivering scripted talks that describe the company’s products or services, a political talking point or charity appeal to persuade potential customers or donors.
• Explaining products and product prices.
• Answering customer information about products and prospective customers.
• Obtaining customer information such as name and address for shipping products or delivering services.
• Keeping track of customers that have been contacted and those who do not want to be contacted in the future.
• Cold call people using a given phone directory to sell products or solicit donations.
• Following up on previous customers for potential sales.
• Maintaining records of customer contacts.
• Completing customer surveys to obtain information about potential customers.
• Meeting sales quotas.
• Adjust scripted sales pitch to meet needs of specific individuals.

Requirement;

• 0-1 year of previous experience in customer service or telemarketing preferred.
• Able to accept constructive criticism and continually improve sales techniques
• Experience handling and processing payment information over the phone is advantageous
• Ability to promote a product or service using persuasive language and techniques
• Fluency in English is essential.
• Excellent communication and interpersonal skills
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Skilled in negotiation and dealing with complaints
• Must be a graduate.