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  • Posted: Jun 18, 2021
    Deadline: Jul 9, 2021
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  • A card based information technology solution provider The business, which evolved in the year 1998, has systematically developed into a silent icon providing effective distribution and support (technical and consumables) of various card issuance machines (centralized and decentralized systems). Pajuno Development Company Limited is deeply focused on applica...
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    Technical Support Officer

    Job Description

    • Assist in proper monitoring and maintenance of clients devices
    • Assist in efficient after-sales support for all clients
    • Assist in installing and configuring clients devices, diagnosing software and hardware faults and proffer solutions
    • Consistent documenting and logging of clients problems and enquiries as relayed by the Customer Care staff
    • Assist in ensuring effective help desk support, rapid response to queries and all clients issues
    • Planning and undertaking scheduled maintenance for Clients
    • Implementation of standard processes and procedures
    • Training of clients on logging and resolving issues
    • Repairing equipment and replacing parts.

    Qualifications & Skills

    • B.Sc / HND in Electrical / Electronics, Computer Science / Communication, Info-Tech
    • 1 - 3 years as a System Support Officer
    • Analytical
    • Internet and Tech savvy
    • Customer Focused
    • A Team Player.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV and Application Letter to: recruitment@pajuno.com with the subject of the mail as "Technical Support Officer".

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