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  • Posted: Sep 22, 2021
    Deadline: Sep 30, 2021
  • Arit of Africa Ltd is a world-class IT services organization that specializes in the deployment of high-end IT systems, solutions and services. We are a customer-centric organization providing a range of solutions to meet the demands and challenges of our customer. We have an in-depth understanding of the Nigerian market and are therefore conversant with...
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    Technical Support Officer

    Major Responsibility & Duties

    • Responding to support tickets from clients and colleagues within agreed Service Level Agreements
    • Resolving support tickets in a fast and professional manner
    • Keeping support requester updated on the progress of resolving their support ticket
    • Documenting support ticket and resolution for monthly performance review
    • Ensuring all support coming in on emails, phones and conversations is logged in the support system
    • Feedback any important client information to Client Services Team and/or Technical Support Team

    Method of Application

    Interested and qualified candidates should send their applications to: [email protected] using the Job Title as the subject of the mail.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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