Technical Support Officer at Arit of Africa Limited September, 2021

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- Technical Support Officer at Arit of Africa Limited
- View Jobs in ICT / Telecommunication / View Jobs at Arit of Africa Limited
Posted: Sep 22, 2021

Deadline: Sep 30, 2021
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Arit of Africa Ltd is a world-class IT services organization that specializes in the deployment of high-end IT systems, solutions and services. We are a customer-centric organization providing a range of solutions to meet the demands and challenges of our customer. We have an in-depth understanding of the Nigerian market and are therefore conversant with...
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Technical Support Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field ICT / Computer
Major Responsibility & Duties
- Responding to support tickets from clients and colleagues within agreed Service Level Agreements
- Resolving support tickets in a fast and professional manner
- Keeping support requester updated on the progress of resolving their support ticket
- Documenting support ticket and resolution for monthly performance review
- Ensuring all support coming in on emails, phones and conversations is logged in the support system
- Feedback any important client information to Client Services Team and/or Technical Support Team
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Method of Application

Interested and qualified candidates should send their applications to: careers@aritofafrica.com using the Job Title as the subject of the mail.

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Technical Support Officer at Arit of Africa Limited

Technical Support Officer

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Technical Support Officer at Arit of Africa Limited

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