Technical Sales Officer at Dangote

Description

• We are looking for passionate Technical Sales Officer who will plan and carry out all sales activities on assigned accounts or areas.
• The Sale Officers will be responsible for ensuring customer satisfaction and managing product and service delivery quality.

Reports to: Area Sales Manager

Key Duties and Responsibilities:

• Execute sales plan based on the approved sales strategy in conjunction with the Area Sales Manager.
• Process customer orders and follow-up with distribution personnel to ensure prompt product delivery in line with organizational policies.
• Log and address customer complaints; escalate appropriate issues and follow-up to ensure proper resolution.
• Proactively identify and report on potential revenue streams or new sales avenues.
• Prepare and compile periodic activity, financial and performance reports.
• Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
• Work closely with Area Manager to identify constraints to product sales and notify the Head, Regional Sales.
• Initiate and manage relationships with internal and external customers within the local environment.
• Ensure that sales targets are met and exceeded.
• Perform any other duties assigned by the Area Sales Manager.

Requirements

• Bachelor’s degree or its equivalent in a related discipline.
• 3-6 years post NYSC work experience in sales, preferably in FMCG.
• Good understanding of B2B sales. trends, challenges, opportunities, relating to the cement manufacturing industry.
• Excellent knowledge of DCP’s product and service offerings.
• Basic understanding of micro and macroeconomic indices and their impact on business.
• Very good communication, negotiation and relationship management skills.
• Very good analytical and problem-solving skills.
• Ability to manage multiple priorities effectively.
• High ethical standards.
• Very good customer service skills.
• High sense of responsibility and accountability.

Benefits

• Private Health Insurance
• Paid Time Off
• Training & Development
• Career Development