Technical Sales Engineer (OEM) at TREXM Holdings

Role Purpose

The Technical Sales Engineer (OEM) is responsible for promoting and marketing OEM products to our customers across various industries, with a focus on the Oil & Gas sector. The role requires combining technical expertise with sales skills to ensure solutions are tailored to customer requirements. The Engineer will actively build and maintain client relationships, develop account management plans, and contribute to TREXM’s growth by achieving set business objectives.

Key Duties & Responsibilities

• Sell OEM products and company service offerings within the Oil & Gas (IOCs, NOCs, etc.) sector.
• Establish, manage, and maintain relationships with existing and prospective clients.
• Prepare and implement account management plans for assigned accounts.
• Develop and execute action plans and schedules to increase business activities.
• Identify and qualify new sales prospects and follow up on leads and referrals.
• Align and complement market activities with the Head, OEM.
• Manage and resolve customer complaints and concerns promptly.
• Identify and understand customer needs, and work with stakeholders to develop tailored solutions.
• Provide feedback on sales performance (wins and losses), competitive dynamics, customer perception, and market trends.
• Ensure client data in Zoho CRM is accurate and up to date, with 100% compliance.
• Prepare and deliver professional presentations and proposals to clients regularly.
• Participate in marketing events such as seminars, trade shows, and exhibitions.
• Generate quotations, proposals, and sales leads for OEM products and service offerings.
• Achieve prequalification with existing and prospective clients to enable bidding for projects.
• Screen enquiries for bidding in line with sales strategy, risk appetite, profit potential, and cost/benefit analysis.
• Manage client relationships during project execution to secure repeat business.
• Read and interpret engineering technical drawings to provide accurate solutions to clients.
• Attend and actively participate in internal knowledge-sharing sessions.

Education & Work Experience

• Bachelor’s degree in Engineering or a related field.
• Minimum of 3 years’ sales experience in the Oil & Gas industry in Nigeria.
• Familiarity with field instruments and service offerings in the Oil & Gas sector.
• Strong knowledge of sales and customer relationship management.
• Ability to develop technical and technological solutions with and for customers.
• Excellent presentation and negotiation skills, with the ability to make regular client presentations.

Competency & Skill Requirements

• Strong customer relationship management and client engagement skills.
• Proven ability to achieve sales targets and drive business growth.
• Ability to develop and execute effective account management plans.
• Demonstrated commitment to safety, compliance, and ethical business practices.
• Proficiency in Zoho CRM and understanding of CRM best practices.
• Ability to design and deliver professional presentations.
• Strong understanding of OEM products, field instruments, and Oil & Gas service offerings.
• Strong analytical skills to evaluate opportunities, risks, and market trends.
• Excellent verbal and written communication and negotiation skills.
• Strong problem-solving and decision-making abilities.
• Ability to work effectively in a team and collaborate across departments.
• Continuous learning mindset with active participation in knowledge-sharing sessions.
• High standards of professionalism, integrity, and mutual respect.

Key Performance Indicators (KPIs)

• Achievement of gross revenue targets and percentage profit margin.
• Percentage growth in market penetration and brand visibility.
• Percentage of technical tenders successfully passed.
• Quality and effectiveness of account management plans.
• Client satisfaction and retention percentage.
• 100% compliance with Zoho CRM usage and reporting.
• Attendance and participation in knowledge-sharing sessions.
• 100% compliance with QHSSE standards.