Technical Advisor I – Health Information Systems at Catholic Relief Services (CRS)

Roles and Key Responsibilities:

• Provide Strategic Guidance to relevant government stakeholders and partners by leading processes that support the development, reviewing, updating, and implementation of HIS policies, standards, and interoperability frameworks. Ensure alignment with national health strategies and CDC-PEPFAR priorities while promoting governance structures that support sustainability. 
• Provide technical support on areas of improvement in the design and optimization HIS platforms through advisory on architecture and enhancement of systems such as EMRs, DHIS2, and LMIS. Ensure platforms are interoperable, user-friendly, and compliant with data security and confidentiality standards. 
• Oversee Implementation and Scale-Up: Manage deployment and troubleshooting of HIS solutions at facility, district, and national levels. Optimize workflows for data entry, validation, and reporting to improve efficiency and reduce errors. 
• Build Capacity and Provide Mentorship: Develop and deliver training programs for health workers and HIS officers. Strengthen local capacity for system administration, maintenance, and effective use of HIS tools for decision-making. 
• Facilitate data quality assurance processes in government structures and health facilities and support routine reviews. Support integration of HIS data into dashboards and analytics tools to enable evidence-based program improvement. 
• Drive Innovation and Integration: Identify and pilot emerging digital health technologies, such as mobile apps and cloud-based solutions. Promote interoperability using standards like HL7 and FHIR to enhance system connectivity. 
• Coordinate Stakeholders and Represent HIS Priorities: Serve as liaison between government, donors, and implementing partners. Participate in technical working groups, document best practices, and advocate for HIS priorities in national forums. 

Knowledge, Skills and Abilities

• Experience and skills in networking and relations with donors, peer organizations, and faith-based civil society partners. Understanding of partnership principles.
• Experience in project design and proposal development. Experience in writing content for proposals. 
• Knowledge of capacity-strengthening best practices. 
• Proficient in MS Office packages (Excel, Word, PowerPoint), ability to portray complex data sets in easy-to-understand formats, including visualizations.
• Demonstrated ability to perform complex data analytics utilizing software such as Microsoft Excel, python, STATA, Tableau, PowerBI, and/or other analytic software
• Strong relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings
• Good strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
• Good technical writing skills
• Presentation, facilitation, training, mentoring, and coaching skills.
• Proactive, resourceful and results-oriented

Preferred Qualifications

• Master’s degree in health informatics, Epidemiology, Information Technology, or related health data sciences is an advantage.

Supervisory Responsibilities: Yes

Basic Qualifications

• Bachelor's degree in health informatics, Public Health, Computer Science, Data science or related health data sciences required. 
• Minimum of eight years of relevant work experience with progressive responsibilities, ideally with an international NGO, with a minimum of three years’ experience managing field-based Health Information Systems.

Agency Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions. 
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.