Team Lead, DevOps at Alfred & Victoria Associates

Job Purpose

• Implement, deploy and monitor robust, stable and highly available technology platforms (i.e. systems, applications and services) that drive Interswitch business solutions

Key Responsibilities
Deployment of Switching Applications:

• Build and Deployment Management (Jenkins) in a CI/CD workflow

Automation:

• Automation of Server management, incident resolution and deployment processes
• Use of Chef, Puppet or Ansible for automation of processes, systems and server management.

Application and Environment Management:

• Ensure 24x7 Availability of all Deployment Environments.
• Linux and Windows operating systems management and Shell scripting.
• Cloud Solutions Management.
• Management of distributed systems and container technologies like Docker/Kubernetes container infrastructure and orchestration.
• Create visibility into site health and key performance indicators
• Configuration of Load Balancing Systems
• Ensure up-to date patching and full compliance to security standards of the Deployment Environments.
• Ensure up-to date documentation on the Deployment Environments

Troubleshooting:

• Troubleshoot reported issues, and proactively identify areas in need of optimization
• Working with technical support engineers to resolve critical incidents.
• Create and update clear troubleshooting guides for the Switching Applications

Requests Fulfilment:

• Implement Requests relevant to the operation and enhancement of Managed Applications and Environments

Team Management:

• Co-ordinate the completion of activities within the team
• Customer Escalation management

Educational Qualification

• Good First Degree in Computer Science / Computer Engineering or other related area

Experience:

• Minimum of Four (4) years relevant experience
• Service Management Certifications (e.g. ITIL) is an advantage

Personal Attributes:

• Ability to set and manage priorities judiciously.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Strong tactical skills.
• Ability to articulate ideas to both technical and non-technical addressees.
• Exceptionally self-motivated and directed.
• Keen attention to detail.
• Analytical, evaluative, and problem-solving abilities.
• Exceptional service orientation.
• Ability to motivate in a team-oriented, collaborative environment.

Salary
Very Attractive.