Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jan 20, 2021
    Deadline: Feb 15, 2021
  • Want to get a job fast? Signup and complete your profile on MyJobMag. Employers will find you 4x faster with a complete profile. You can download your completed profile anytime
    Africa's First Free Multi-Content Streaming Platform
    Read more about this company


    Team Captain

    Role Description

    The Team Captain is responsible for monitoring and supporting drivers to ensure optimal driver performance and about 95% vehicle utilisation. 

    • Monitor drivers’ performance 

    • Conduct daily check-in on drivers’ pulse

    • Support drivers 

    • Solve drivers issues while drivers are in transit 

    • Receive inbound calls from drivers 

    • Make outbound calls to drives 

    • Conduct driver survey

    • Compile  data from driver survey 

    • Accountability of all Moove vehicles 

    • Ensure that drivers obey rules and regulations as laid down by the company.

    • Ensure that drivers get right information from the company.


    • 95% of assigned drivers work daily to achieve consistency in drivers’ performance.  

    • 95% of drivers meet KPIs

    • Response time to solving issues 

    • Escalate issues immediately


    • Degree in any discipline.

    • 1 year experience in customer care/support role.

    • Experience in the transportation industry is an added advantage.

    Key Attributes

    • Excellent Communicator

    • Excel 

    • Ability to manage people 

    • Work under to pressure

    • Attention to details

    Method of Application

    This job has expired. Application is no longer allowed

    Learn how to get a job in any industry you want. Buy 72 Hours to The Job You Love

  • Send your application

    Back To Home View All Vacancies at Moove
Never miss a job with our real-time & personalized push notification
Subscribe Now
View Hot Nigerian Jobs Today »

Career Advice

View All Career Advice

Subscribe to Job Alert


Join our happy subscribers

This website uses cookies to improve your experience. By using this site you agree to the storing of cookies on your device to enhance navigation, analyze site usage, and assist in our marketing efforts. To learn more, see our Cookie Policy. Accept and Close
Send your application through

Yahoomail Gmail Hotmail