System Analyst (IT Support and System Analyst) at Livestock247

Job Description

• Requirements Gathering: Engaging with stakeholders to understand business requirements and translate them into technical specifications.
• Systems Analysis: Analyzing existing systems and processes, identifying areas for improvement, and proposing effective solutions.
• System Design: Creating detailed system design documents, including flowcharts, data models, and interface designs.
• Testing and QA: Developing and executing test plans to ensure systems meet specified requirements and quality standards.
• Implementation Support: Assisting in implementing new systems or system enhancements, ensuring a smooth transition.
• Documentation: Creating comprehensive documentation, including system requirements, user manuals, and technical guides.
• Continuous Improvement: Monitoring system performance, gathering feedback, and recommending improvements to optimize processes.
• User Assistance: Providing technical support and assistance to end-users,
  addressing their IT-related issues, and resolving problems promptly.
• Hardware and Software Support: Diagnosing and repairing hardware
  and software issues on computers, printers, and other peripherals.
• Network Support: Assisting with network issues, including connectivity
  problems and basic network configuration.
• Software Installation: Installing, configuring, and updating software
  applications on user devices.
• Security Support: Implementing and maintaining security protocols,
  including antivirus software and firewalls.
• Troubleshooting: Identifying and resolving technical problems, both
  remotely and on-site, ensuring minimal disruption to daily operations.
• Training: Providing basic training to users on software applications and
  IT best practices.