IT Engineer at TeamAce Limited

Job Summary

• The IT Engineer will be responsible for deploying, managing, monitoring, maintaining, and supporting the organization’s IT infrastructure, including networks, servers, Microsoft 365, security systems, and end-user devices.

Responsibilities

• Install, configure, manage, and maintain LAN, WAN, WLAN, and VPN infrastructure, including routers, switches, wireless access points, and firewalls.
• Administer Windows Server, Active Directory, Group Policies, DNS, DHCP, Microsoft 365, Exchange Online, SharePoint, and Microsoft Teams.
• Monitor network and server performance, manage backups and recovery, and maintain virtualization platforms such as Hyper-V and VMware.
• Implement cybersecurity measures, including endpoint protection, antivirus, firewall configurations, access controls, and vulnerability remediation.
• Provide Level 1–3 technical support, troubleshoot hardware, software, network, printer, CCTV, and biometric issues, and support IT deployments, site assessments, documentation, and user training.

Requirements

• Bachelor’s Degree or HND in Computer Science, Information Technology, Computer Engineering, or a related field.
• Minimum of 3 years’ relevant experience in IT infrastructure support, network administration, and server management.
• Strong knowledge of networking technologies, including TCP/IP, VLANs, routing, switching, VPN, firewalls, DNS, and DHCP.
• Hands-on experience with Windows Server, Active Directory, Microsoft 365, virtualization platforms, backup solutions, endpoint security, CCTV, access control, biometric systems, remote support tools, and printer management.
• Relevant certifications such as Microsoft, Cisco CCNA, CompTIA Network+/Security+, VMware VCP, Fortinet NSE, Huawei HCIA/HCIP, or ITIL Foundation will be an added advantage.