Support Staff at Oxfam

OBJECTIVE OF THE POSITION

• The Support Staff will provide daily cleaning, hygiene, and basic support services at the EU-SUSI Project Office in Kebbi State. The role will ensure a clean, organized, safe, and welcoming environment for staff, partners, and visitors, while supporting the general administrative and operational needs of the field office.

KEY RESPONSIBILITIES

Office Cleaning & Hygiene

• Clean all office rooms, restrooms, corridors, meeting rooms, kitchens, and common areas daily.
• Dust and wipe surfaces, furniture, windows, doors, and equipment.
• Sweep, mop, disinfect floors, and ensure waste bins are emptied and cleaned.
• Ensure restrooms are hygienic and always stocked with toiletries.
• Maintain the cleanliness of the office surroundings and compound.

Facility Management & Support

• Monitor and refill cleaning supplies, toiletries, drinking water, and other consumables.
• Report maintenance issues such as plumbing faults, broken fixtures, leaks, or repairs needed.
• Support in setting up meeting rooms for events, staff training, and visits.
• Ensure proper storage and use of cleaning materials and equipment.

Administrative Support

• Assist with receiving visitors and directing them appropriately when needed.
• Support office errands such as filing, scanning, photocopying, and moving office items as requested.
• Assist in ensuring office security by monitoring access to facilities and following guidance from guards and administrative staff.

Health, Safety & Compliance

• Follow all Oxfam safety, safeguarding, and security policies while performing duties.
• Ensure cleaning chemicals are used safely and stored securely.
• Assist in maintaining a safe office environment by clearing spills, hazards, and clutter.
• Participate in hygiene and safety briefings or training as required.

Other Duties

• Support the Supply & Logistics Officer with any additional tasks related to office operations.
• Maintain a professional, respectful, and courteous attitude towards staff, partners, and visitors.
• Comply with Oxfam’s Code of Conduct, Gender Policy, and safeguarding standards

WHO ARE WE LOOKING FOR?

Education/Knowledge & Experience:

Education

• Minimum of SSCE (WAEC/NECO) or ability to read and write.
• Proven experience in cleaning, housekeeping, or janitorial services (minimum 1 year preferred).
• Knowledge of cleaning techniques, use of cleaning materials, and hygiene standards.
• Good interpersonal skills and ability to work in a multicultural environment.
• Trustworthy, reliable, and able to maintain confidentiality.
• Physically fit and able to perform cleaning and lifting tasks.
• Basic understanding of safety and hygiene practices.

Competency

• Influencing: To engage with diverse stakeholders in a way that leads to increased impact for the organization. To spot opportunities to influence effectively and where there are no opportunities, to have the ability to create them in a respectful and impactful manner
• Self-Awareness: To develop a high degree of self-awareness around your own strengths and weaknesses and your impact on others. Our self-awareness enables us to moderate and self-regulate our behaviors to control and channel our impulses for good purposes
• Humility: To put ‘we’ before ‘me’ and place an emphasis on the power of the collective, nurture the team and play to the strengths of everyone. we are not concerned with hierarchical power, and we engage with, trust and value the knowledge and expertise of others across all levels of the organization.