Supply Chain Lead/Manager at HR-on-Wheels

Job brief

We are looking for an experienced supply chain manager/Lead to ensure our supply chain and logistics operations function properly. 

In this role, you’ll collaborate with other departments, such as Operations and Finance, to create effective business plans, so teamwork skills are important. You should also have experience in project management, as well as great leadership and communication ability.

Responsibilities

• Create the company’s supply chain strategy

• Analyze data from shipping and delivering processes to find bottlenecks and other issues 

• Evaluate and report on KPIs 

• Monitor logistics to make sure they run smoothly 

• Maintain supply chain inventory and records

• Train and guide employees

• Find cost-effective solutions for supply chain processes

• Resolve issues that come up (e.g. delays in delivery, accidents)

• Collaborate with other departments to create coordinated plans for business growth

• Develop and implement safety guidelines in all aspects of the supply chain (e.g. use of trucks, forklifts)

• Ensure supply chain processes meet legal requirements and standards

• Communicate and negotiate with suppliers and vendors to land more profitable deals

• Compliance management in line with inbound volume projection and schedule

• Liaise with appropriate departments (commercial team, vendor management team, and finance department) on prioritization and reconciliation of items be inbounded.

• Ensure quality checks and enforce proper packaging guidelines on all items to be inbounded

Inventory Process & Team Management:

• Performance management - ensuring out of stock is within monthly target, regular cycle count is carried out and reported.

• Continuous storage capacity assessment and management.

• Improve picking efficiency by enforcing standardization of SKUs storage

• Ensure all items from inbound, order processing and aftersales are put away into location within defined SLAs.

• Organize quarterly cycle count with finance and external auditors.

• Organize offline sales for defective and defective damaged items

• Advise commercial team on aged and slow-moving SKUs to be discounted and sold online

Outbound Process & Team Management:

• Capacity planning in line with weekly volume projection and schedule

• Responsible for managing the projection, utilization and storage of packaging materials

• Responsible for the management of daily order transactions and ensure smooth operations amongst related departments i.e. inbound, inventory, Order processing, Network, etc.

• Performance management includes benchmarking with other countries, appraisals and team coaching.

Cost Reduction:

• Continuously find innovative ways to reduce cost across all warehouse operations

• Reduction of loss due to theft and damaged items

• Improve efficient usage of work tools and materials handling

Team & Process Management:

• Capacity planning, team allocation, and monitoring of tasks and duties.

• Performance management including appraisals and team coaching

• Continuous process improvement be driven by suggestions on systems improvements.

• Escalate issues to senior management within an appropriate time frame and provide head of fulfillment with the end of day/shift handover information

Requirements and Qualification

• Bachelors. Degree (Business Administration, Logistics- supply chain, Economics, Engineering)

• Advanced Excel to create macros, pivot tables, vlookups, analytical capabilities and workbooks.

• Relevant professional certification in Logistics or supply chain management will be an added advantage

• Minimum of 3- 5 years FMCG, or warehouse management experience/Logistics 

• Ability to negotiate and communicate in flawless English, French, and/or Arabic (depending on base location)

• Demonstrated competency in data reporting and analysis.

• Experience or high level of comfort in logistics operations