Supervisor, Gender Based Violence (GBV) Casework at International Medical Corps

Job Summary

• The Supervisor, GBV Casework will ensure quality provision of GBV case management and psychosocial support services to GBV survivors to conflict-affected and displaced women and girls and survivors of GBV.
• The Supervisor, GBV Casework will train, coach, and support GBV Caseworkers and strengthen systems of support for GBV survivors.
• To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

Main Tasks And Responsibilities
Capacity Building and Service Oversight:

• Train GBV Caseworkers, in line with the Inter-Agency GBV Case Management Guidelines and International Medical Corps’ GBV Standards.
• Train GBV Caseworkers to respond to child survivors, in line with Caring for Child Survivors of Sexual Abuse
• Coach GBV Caseworkers though regular group and individual sessions
• Conduct routine case review meetings
• Conduct regular supportive supervision sessions for quality assurance and to identify capacity gaps and needs
• Develop tailored capacity building plans for GBV Caseworkers, including plans for self-learning.
• Support GBV Caseworkers as required to respond effectively to cases, including direct service provision and coordination and advocacy with other service providers.
• Oversee distribution of material and cash assistance to survivors and vulnerable women and girls
• Support trainings of other service providers who may interact with vulnerable women and girls and GBV survivors.
• Contribute to the development and effectiveness of GBV referral systems/pathways.

Human Resources Management:

• Recruit and supervise GBV Caseworkers
• Create a safe and supportive environment for GBV Caseworkers
• Develop support strategies for GBV Caseworkers, foster teambuilding, and support principles of self-care.

Monitoring and Reporting:

• Seek and analyse feedback from clients and adapt services accordingly
• Oversee post-distribution monitoring
• Oversee service documentation
• Ensure strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors
• Contribute to internal and external reports.

Coordination, Advocacy and Representation:

• Coordinate regularly with GBV leadership team and participate, as required, in broader team meetings
• Mobilize stakeholders to strengthen coordination and safe access to services for survivors
• Promote a survivor-centred approach in all internal and external coordination meetings
• Organize case management meetings, as required, with other service providers
• Coordinate with MHPSS, child protection, health, and other sectors to strengthen integration and referrals
• Represent program goals and GBV standards.

Security and Conduct:

• Ensure compliance with security protocols and policies
• Foster a safe and supportive working environment for all GBV staff and partners
• Exemplify core principles of GBV programming, including respect, non-discrimination, responsible use of power, nonviolence, and promotion of gender equality
• Contribute to the positive image and overall credibility of the program and organization, notably through adherence to the Code of Conduct and Ethics, including compliance with anti-harassment, safeguarding and PSEA policies
• Perform other duties as assigned.
• The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Minimum Qualifications

• Typically, a Degree in a related field.
• An equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically, 3+ years of experience working as a GBV caseworker.
• GBV Case Management experience required.
• Relevant academic experience such as social work preferred.
• Demonstrated commitment to core principles of GBV programming, including gender equality and survivor-centered support services.
• Familiarity with GBV Case Management standards and tools
• Training and facilitation experience
• Commitment to championing survivors
• Good interpersonal and advocacy skills
• Very good listening and communication skills
• Familiarity with government and NGO service providers preferred.
• Ability to exercise sound judgment, remain flexible, and apply experience and guidance to evolving challenges.