Supervisor - Freight Clearance, Finance at MTN Nigeria

Description

• Resolve internal customer related issues by investigating details of registered queries/complaints
• Supervise the activities performed by the freight Administrator, customs clearing processes, transportation and operations, along with landed costs and transport optimization
• Develop and advise optimal freight/logistics strategies towards timely execution of all associated programmes or projects
• Serve as the link between MTNN and the regulatory agencies and relevant parties in the freight management landscape
• Provide regular update to internal stakeholders on the status of technical and non-technical materials in clearing
• Develop and improve appropriate KPIs to ensure that MTNs corporate objectives are not compromised in all freighting activities
• Prepare Customs clearing related monitoring and analytical reports
• Review and analyse customer order related reports in order to identify issues
• Support Manager, Order Management in development of corrective actions or improvement initiatives based on Customs clearing activities
• Attend to all queries from the stakeholders/suppliers/Logistics Service Provider (LSP) and resolve queries
• Develop the methodology of tracking and providing regular periodic updates on shipping pipeline to all stakeholders
• Supports in understanding the peculiar requirements of each transaction and providing appropriate advise on how to ensure effective and speedy order fulfillment
• Focus on improving and maintaining stakeholder relationship
• Perform root cause analysis for SLAs non-compliance and take corrective action
• Identify potential sensitive issues and escalate it to the appropriate level
• Provide information to the Manager on work accomplishments, challenges, progress in work processes, individual and team needs
• Understanding of Incoterms and impact on responsibilities, Landed Costs and risks
• Monitoring vendor compliance with correct application of HS codes
• Monitoring freight packaging utilization and highlighting opportunities for consolidation.

Requirements
Education:

• First Degree / HND in Engineering, Supply Chain Management or Finance or any related discipline
• A professional certification in shipping/transportation and international trade will be an added advantage
• Fluent in English.

Experience:

• 3 - 7 years’ experience which includes:
  • Experience working in a large multinational company
  • Experience in logistics, freight forwarding and Customs clearing.
  • Experience or working knowledge of Nigerian ports/airport cargo operations will be an added advantage
  • Deep knowledge of international trade documentation and local banking requirements for international trade will be considered a good credential
  • Strong knowledge of banking requirements for importations and customs operations are required
  • Understanding of process for booking, tracking and monitoring of shipments
  • Knowledge on CBN Foreign exchange regulations.