Supermarket Supervisor at Wendernek Consulting Limited

Job Summary

• We are seeking to hire a committed and efficient Supermarket Supervisor to provide strong leadership and hands-on supervision to cashiers and sales attendants.
• The ideal candidate should be passionate about enforcing high standards of staff behavior, ensuring teamwork, and creating a positive, customer-friendly atmosphere while supporting smooth store operations.
• The Supervisor will oversee the daily operations of the supermarket, ensuring excellent customer service, optimal inventory levels, and a clean, organized store environment.

Key Responsibilities

• Supervise and coordinate the activities of cashiers, sales attendants, and other front-line staff to ensure discipline, professionalism, and excellent customer service at all times.
• Set clear expectations for staff behavior, punctuality, grooming, and work ethics, and ensure compliance with company policies.
• Ensure shelves are properly stocked, displays are neat, and the sales floor is clean and organized.
• Oversee cash handling processes, monitor point-of-sale activities, and ensure accuracy in transactions.
• Monitor inventory levels, assist in restocking, and support periodic stock counts.
• Address customer complaints promptly and professionally, ensuring customer satisfaction.
• Ensure compliance with health and safety regulations.
• Train new staff and provide on-the-job guidance for team members.
• Handle emergency situations or incidents efficiently and report accordingly.
• Prepare and submit shift reports to management.

Qualifications & Experience

• Minimum of HND, or a Bachelor’s degree in any field.
• Experience in a supervisory role within a supermarket or retail setting is preferre.
• Strong leadership skills with the ability to correct, discipline, and motivate team members.
• Excellent communication, interpersonal, and conflict resolution skills.
• Ability to work under pressure and manage multiple priorities.
• Proficiency with MS Office suite (Word, Excel, Outlook, PowerPoint).
• Organization, communication and relationship management skills.
• Professional, client-service-oriented, and positive representative of the organization.
• Proximity will be considered.
• Candidates who reside at Jakande, Agungi, Ilasan and environs will be preferred.