Student Services Specialist at Rome Business School Nigeria

Job Overview

• Rome Business School Nigeria is seeking a highly organized, student-focused Student Services Student Services Specialist to lead the end-to-end student experience, including academic coordination, student engagement, and institutional event management.
• This role works closely with Didactic (Academic Delivery), Marketing, Sales & Admissions, Career Services, and Administrative Departments to ensure seamless student support, impactful events, strong retention, and excellent academic and career outcomes.
• The role serves as the central coordination hub between students and all internal departments.

Job Description

• Student Experience & Support: Act as the primary point of contact for student enquiries, concerns, and support needs.
• Academic & Didactic Coordination: Work closely with the Didactic Department to support Academic calendars, timetables, and class scheduling and other Academic activities.
• Marketing, Sales & Admissions Collaboration: Support student onboarding, orientation, and enrolment activities.
• Career Services Partnership: Track student engagement with career services initiatives.
• Event Management & Student Engagement: Plan, coordinate, and execute student and institutional events
• Administrative & Operational Coordination: Work with Administration to coordinate Student records and documentation
• Reporting & Continuous Improvement: Track and analyse Student satisfaction and engagement.

Qualifications & Experience

• Bachelor’s degree in Education, Business Administration, Management, or related field
• 3–6 years’ experience in student services, academic administration, event coordination, or customer experience
• Experience in an education or professional training environment is an advantage
• Strong coordination, communication, and stakeholder management skills.

Why Join Us?

• Opportunity to shape both student experience and institutional events
• Cross-functional exposure across academics, admissions, marketing, careers, and administration
• Professional growth within a global education brand
• Competitive remuneration and performance-based evaluation.