Strategy & Operations Manage at Proten

Job Summary

• The Strategy & Operations Manager provides strategic, operational, and analytical support to the Managing Director, coordinating cross-functional initiatives, monitoring business performance, and driving the execution of strategic priorities across the organization.
• The role serves as a coordination hub between Management, Operations, Credit, Finance, Compliance, and Business Development, ensuring strategic decisions are translated into measurable actions and business outcomes.

Key Responsibilities

• Coordinate and monitor the implementation of strategic initiatives, executive decisions, and action plans to ensure timely execution across the organization.
• Prepare executive reports, presentations, briefing notes, management dashboards, and decision-support materials for Management and the Board.
• Monitor departmental performance against KPIs and strategic objectives, analyse business trends, and escalate key risks, challenges, and opportunities.
• Coordinate cross-functional projects, track timelines, facilitate collaboration, and resolve execution bottlenecks.
• Conduct business, market, and competitor research to support strategic planning, business growth, product development, and decision-making.
• Review operational processes and recommend improvements to enhance efficiency, productivity, governance, and service delivery.
• Support the implementation of corporate policies, strategic initiatives, and organizational change programmes.
• Coordinate management and operational meetings, document decisions, and track agreed action items to completion.
• Monitor regulatory obligations and support internal audit, compliance activities, and timely submission of required reports.
• Provide periodic reports and actionable insights on strategic initiatives, operational performance, project status, and organizational priorities.

Qualifications & Experience

• Bachelor’s degree in Finance, Economics, Business Administration, Accounting, or a related discipline.
• 2–3 years’ experiencein strategy, operations, management consulting, business analysis, executive support, or financial services.
• Experience within aregulated financial institutionis preferred.
• MBA or relevant professional certification is an advantage.