Store Supervisor at Atelier Boutique Hotel

REPORTS TO: TEAM LEAD, FINANCE & ACCOUNTS

GENERAL JOB DESCRIPTION

The occupant of this role will perform the day-to-day operations of the store within the organization. He/she will be responsible for receiving and ensuring that supplies and equipment’s required for effective daily operations in the hotel are provided.

DUTIES & RESPONSIBILITIES

• Making requests for supplies, receiving deliveries, and ensuring cleanliness of all work areas.
• Keeping storage and receiving areas clean and tidy, and enforcing all company standards and procedures.
• Performing inventory audits to determine inventory levels and needs and also carrying out physical stock audits on a regular basis.
• Responsible for keeping inventory and stock records, as well as compiling records of expenditures/consumptions periodically.
• Responsible for receiving and dispatching all goods and deliveries in and out of the company to the appropriate point of contact/storage area following standards for issuing/ receiving stock within the store’s area of operation.
• Ensures store requisition form is signed by the person collecting the goods and entering into the Inventory/Materials Management System.
• Verifying that all supplies and goods received are listed on requisitions/orders and invoices, guaranteeing that the goods arrived as per the agreed purchase, delivery note, and agreed on quantity and filing them in the appropriate folder.
• Responsible for rejecting damaged, unacceptable, or incorrect items and following-up on the return process.
• Responsible for the update of the Materials Management System/Inventory Management System, ensuring to post all invoices and requisitions.
• Follow all company policies and procedures in the discharge of duties
• Other duties as may be assigned to you.

EDUCATION & TRAINING

• A Bachelor’s Degree /or certification in hospitality.

KNOWLEDGE & EXPERIENCE

• A minimum of 2-5 years of experience in similar role.

SKILLS & ABILITIES

• Relevant hospitality operations certification required
• Strong knowledge and background in hospitality operations/management
• Strong communication, organizational and interpersonal skills
• Pays attention to details.
• Ability to work well under pressure.
• Excellent problem-solving
• Proficiency in MS Office Suite, IT and software dexterity
• Conversance with Opera hospitality software is an added advantage
• Excellent knowledge of technical management, information analysis and of computer software systems
• Technical and analytical skills