Store Merchandising, Sales and Order Fulfillment Officer at Custom Gifts & Designs

Job Summary

• We are seeking a highly organized and detail-oriented Store Merchandising, Sales & Order Fulfillment Officer to manage in-store product presentation, support sales operations, and oversee order processing and fulfillment activities.
• The ideal candidate will ensure excellent store appearance, accurate inventory handling, and timely customer order delivery across both physical and online channels.

Key Responsibilities
Store Merchandising & Display:

• Arrange and maintain attractive product displays
• Organize shelves for proper product placement and accessibility
• Update price tags and ensure pricing accuracy
• Implement visual merchandising standards to enhance store appeal
• Monitor and manage stock rotation (FIFO system)
• Assist sales staff by picking and preparing requested products
• Support internal stock transfers between departments or locations
• Maintain store readiness for smooth sales operations
• Process customer orders from website and sales channels
• Pick, pack, and prepare customer orders for dispatch
• Prepare accurate dispatch lists for deliveries
• Coordinate with logistics teams for timely delivery
• Update order statuses in the system
• Assist in tracking and updating stock movement records
• Support urgent fulfillment requests and priority orders
• Ensure accuracy in stock handling and reporting.

Requirements

• Interested candidates should possess an SSCE qualification with 0 - 2 years experience.
• Previous experience in retail, warehouse, or fulfillment operations is an advantage
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Good communication and teamwork skills
• Basic knowledge of inventory or POS systems is a plus.

Key Skills:

• Merchandising & product presentation
• Order processing & fulfillment
• Inventory management
• Time management
• Team coordination
• Problem-solving under pressure.