Specialist Nurse OutPatient Clinic at Deloitte

Job Purpose

The Specialist Nurse-Outpatient Clinic is responsible for delivering high-quality nursing care to patients attending the AMCE clinic for consultations, treatments, and follow-up care. This role involves comprehensive patient assessments, care coordination, treatment administration, and patient education. The nurse will collaborate with physicians and other healthcare professionals to ensure effective patient management and a positive healthcare experience. The position requires strong clinical expertise, organizational skills, and a commitment to upholding healthcare standards and patient safety.

Core Responsibilities

Patient Assessment and Care

• Perform initial and follow-up patient assessments, recording vital signs, medical history, and current health concerns.
• Assist in the development and implementation of personalized care plans.
• Administer medications, wound care, and other treatments as prescribed by physicians.
• Monitor patient progress and communicate any significant changes to the medical team.

Care Coordination

• Coordinate patient flow within the AMCE clinic to ensure timely and efficient care.
• Schedule follow-up appointments and referrals to other specialists or diagnostic services as needed.
• Collaborate with other healthcare professionals to ensure comprehensive patient care and continuity.

Patient Education and Counseling

• Provide education to patients and their families about diagnoses, treatment plans, medications, and self-care practices.
• Counsel patients on preventive care, lifestyle modifications, and the importance of adherence to treatment protocols.
• Address patient questions and concerns to enhance their understanding of their health conditions and treatment.

Clinical Support

• Prepare and assist physicians during examinations, procedures, and treatments.
• Maintain sterile techniques and infection control practices during clinical procedures.
• Ensure that all medical equipment used in the AMCE clinic is properly maintained and in good working order.

Documentation and Reporting

• Maintain accurate and detailed patient records, including assessments, treatments, and progress notes.
• Complete necessary clinic documentation and reports in a timely manner.
• Report adverse reactions and unexpected changes in patient condition to the appropriate healthcare provider.

Quality Improvement

• Participate in quality improvement initiatives aimed at enhancing AMCE clinic operations and patient care standards.
• Engage in training and professional development programs to stay updated on best practices in outpatient care.

Qualifications

Educational Requirements

• Bachelor’s degree in nursing or equivalent from a recognized institution OR;
• Diploma in Nursing with post-basic training in Oncology or haematology nursing.

Professional Requirements

• Valid practising license
• Membership in relevant medical associations, such as the Oncology Nursing Society of Nigeria or its equivalent.

Experience Requirements

• Minimum of 3 years of current clinical nursing experience, with at least 2 years specializing in oncology or chemotherapy administration.
• Experience in patient education, care coordination, and managing treatment procedures.

Competency Requirements

Knowledge Requirements

• Understanding of outpatient clinic operations and care protocols.
• Knowledge of medical conditions commonly treated in an outpatient setting and their management.
• Familiarity with infection control practices and patient safety regulations.
• Awareness of patient education methods and resources.

Skill Requirements

• Strong clinical and patient assessment skills.
• Effective communication and interpersonal skills.
• Excellent organizational and time management capabilities.
• Ability to work collaboratively within a multidisciplinary team.
• Proficiency in maintaining accurate and detailed documentation.
• Compassion and empathy for delivering patient-centred care.
• Strong problem-solving and critical-thinking skills.

Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision.
• Proactive and organized.
• Commitment to clinical governance / improving quality of patient care.
• Has personal and professional credibility and commands the respect of colleagues and peers. 
• Supportive and approachable and capable of inspiring confidence in staff members.
• Ability to work collaboratively as part of a multidisciplinary team.
• High levels of honesty and integrity
• Empathy and the ability to provide compassionate care.