Specialist, Network Operations (Fibre) at IHS Towers

The Opportunity

IHS Towers is expanding our global footprint and we are seeking an individual to join our team as Specialist, Network Operations (Fibre). The individual will ensure that fibre links perform optimally and deliver to the required Service Level Agreement (SLA) standards.

Key Roles & Responsibilities:

• Perform fibre optic network design, planning and engineering.
• Organize and ensure that scheduled preventive maintenance routines are conducted with a view to limit outage occurrences.
• Understand planning and design of fibre networks with a view to resolving any fault in the fibre infrastructure by repair or replacement through new installation.
• Understand low- and high-level designs of fibre optic network. Translate this understanding into actual implementation by ensuring diversions, repairs and replacement of fibre plants are carried out, thereby maintaining standards in all ramifications including but not limited to installation depth, splice losses, cable management, concrete mix ratio, etc.
• Track all escalations and work progress to ensure timely resolutions according to SLA.
• Review daily, weekly and monthly performance of the fibre network, and advise on breaches to SLAs and penalties accruable to vendors.
• Ensure HSE (Health, Safety and Environment) compliance by the service providers/ vendors.
• Initiate, own and drive any required change control process during the operations phase of the fibre optic lifecycle.
• Obtain updates from vendors and maintain proper documentation on changes to the fibre optic network plant, including but not limited to new splice points introduced on the FOC route, associated OTDR traces, alternate paths introduced due to designed route, etc.
• Deliver periodic reporting on all activities in line with client specifications and the company’s standards.
• Perform other tasks and duties as assigned by the Senior Specialist, Network Operations (Fibre)

Functional Competencies

• Project Management
• Fibre Optic Planning & Installation
• Fibre Transmission Technologies & Solutions
• Fibre Optic Network Service Delivery Processes & Models
• Reporting
• Customer Industry Knowledge

Behavioural Competencies

• Collaboration & Teamwork

Required Experience & Qualifications

• Bachelor’s degree in Electrical Engineering, Civil Engineering, Building/ Structural Technology, or any related discipline.
• Understanding of transmission networks (SDH/DWDM/OTN), IP/MPLS and other IP based network technologies and solutions will be an advantage.
• 5-7 years’ work experience in fibre optic network design, implementation, operations & maintenance, overseeing build and operations of a fibre optic